Reviews
Chris Dugas is a great asset to the dealership.
Chris Dugas is a great asset to the dealership. He makes Service a real pleasure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Gabe M! Thank you for leaving us this five-star review and the kind words about Chris from our service team at Upstate Chrysler Dodge Jeep! We'll see you next time!
If you want great service for your vehicle or a new or
If you want great service for your vehicle or a new or used vehicle. Upstate CDJR in Attica NY is the dealership for you. Why? It's because I've had my SUV serviced here and I just traded my Foot Edge Sel in here and a GMC Arcadia SLE from them was beyond awesome expensive and far better than experience that I had at Castilone CDJR in Batavia New York.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Derrick, we're delighted to know that you had a great experience with us at Upstate Chrysler Dodge Jeep. We strive for top-notch service and it's wonderful to see that reflected in your visit. Enjoy the GMC Acadia SLE!
I WILL KEEP COMING BACK , TO SEE YOUR GREAT PEOPLE, GREAT
I WILL KEEP COMING BACK , TO SEE YOUR GREAT PEOPLE, GREAT SERVICE, GREAT BIG HEART @ A SMALL TOWN DEALERSHIP, THANKS AGAIN TODD SLOAT
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Todd, we're delighted to know you've had a positive experience with us at Upstate Chrysler Dodge Jeep! We truly appreciate your support and look forward to seeing you again. Safe travels until then!
Pleasant and pretty efficient employees!
Pleasant and pretty efficient employees! It was just an oil change so not much to say about that!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for trusting us with your vehicle's oil change needs! We'll see you next time. Safe travels! - The Upstate Chrysler Dodge Jeep Team
I worked with Mike Walko.
I worked with Mike Walko. He was friendly and knowledgeable. Had my new 2021 to me jeep compass in two days. I would definitely work with them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Eileen, it's great to know that Mike was able to assist you efficiently and effectively at Upstate Chrysler Dodge Jeep. Enjoy your new 2021 Jeep Compass! We look forward to working with you again in the future.
Very nice could not have gone better Everything and
Very nice could not have gone better Everything and everyone nice I would tell everyone to stop by if looking for a truck
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know you had a great experience at Upstate Chrysler Dodge Jeep! We appreciate your recommendation and look forward to helping more truck enthusiasts find their perfect match. Safe travels in your new vehicle!
Dropped off driveshaft for ujoint install.
Dropped off driveshaft for ujoint install. Shortly after picking up driveshaft, noticed snap ring not locked in channel. Very dangerous! Sent picture to manager. He said was not going to drop everything to attend to the driveshaft. He said drop off the driveshaft and he would look at it when he has time. I paid $373.36 for the ujoint install. It should have been professional. Long story short, one hour after picking up driveshaft, I had to take it to another mopar dealer which was great. They looked at it, noticed the problem, and agreed to order the another ujoint and install under warranty. If this was gone unnoticed, , this would have been a bad situation when the spinning driveshaft fell off. Very bad! In addition, upstate entered the wrong vehicle year and model on the invoice. They also entered the wrong vin# which caused unneccesary confusion when the other dealer went to order parts under warranty. The unsafe installation should have never went out the door. I did asm to speak with a supervisor, but I was told supervisor was on vacation in florida right now.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very clean, well organized, personable care Prompt
Very clean, well organized, personable care Prompt service, Saturday hours were very helpful Clean bathroom, and plenty of snack and drink options
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you appreciated our clean facilities and convenient Saturday hours at Upstate Chrysler Dodge Jeep. Thanks for the positive feedback on our service, snacks, and drinks too!
It is always a wonderful experience when dealing with
It is always a wonderful experience when dealing with Mike. Always helpful and finds exactly what I am looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Kittle.Cheryl! We're so glad to know that Mike consistently provides you with a great experience at Upstate Chrysler Dodge Jeep. Thanks for the positive feedback, and we look forward to assisting you again in the future!
Very easy to deal with .
Very easy to deal with . They are upbeat did not pressure me at all to buy a vehicle. I would go back again for my next purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Wright! We're glad to know that you had a positive experience with us at Upstate Chrysler Dodge Jeep. Our team always aims for pressure-free and upbeat interactions. We look forward to seeing you again when it's time for your next purchase. Safe travels!