Basil Ford

My 2021 F150 had a vibration problem. Jeremy explained what was needed and the time to complete repair. Professional service and a pleasant experience.

We had a very good experience so far with the exception of there's something wrong with their key drop, Went over and above by replacing all the locks. Hopefully the next freeze we have our doors will open and shut properly. Thank you Basil

Andrew was very professional and explained what was need to repair my vehicle. Vehicle was ready on time

I always have the best experience when I am at this dealership. The service is top of the line if you ask me. My questions and concerns are always answered. My vehicle is always taken care of. I will never go anywhere else for my vehicles.

Great experience every time I get my car serviced at Basil Ford. Erin was courteous and professional and explained everything to me about my car. I will continue to go to Basil Ford for all my service needs.

Excellent customer services, listened to our wants/ needs.Go see Ed in Sales for assistance

Great experience where everyone worked there hardest to accommodate my needs and help get me in my new car as soon as possible!

Today I took my truck in for an oil change and tire rotation. They did a great job getting me in and out in a timely manner. They also ran a computer check to see why my check engine light was on. They realized it was a mistake read in the computer and cleared the code at no cost. Basil Ford is the best dealership in western NY hands down.

I flew from Owensboro, Ky. On 1/20/2023, to Buffalo, New York to visit Family and take delivery of a like New Honda Clarity from Basil Ford. My Sales Consultant, Jeremy McLaughlin, A true professional within the automotive industry. I will rate Jeremy “The Best of The Best”. Thank You Jeremy and the Basil Family.

Dealing with Frank,Vinny and Don in Finance was a pleasure and would recommend them to anyone.