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Basil Ford

(802 reviews)
Visit Basil Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:30pm
Sunday Closed Closed
New (877) 291-5496 (877) 291-5496
Used (877) 291-5536 (877) 291-5536
Service (877) 291-8734 (877) 291-8734

Reviews

(802 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Job completed as requested and in a timely manner.

Job completed as requested and in a timely manner. This is standard for Basil Ford. I have been a long term customer/ client.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

THank you for the kind words on your experience at our dealership!

The Basil Ford dealership has been phenomenal in serving

The Basil Ford dealership has been phenomenal in serving my family’s car needs. We have been loyal customers based on the fact that the dealership has treated us very well. They go above and beyond to put us in the car that’s right for us. They have treated us with courtesy and respect. There is never any pressure to purchase or to settle for something other than what you are looking for. The agent that we have dealt with numerous of times is Kevin Hartman. He is knowledgeable and does what is necessary to meet our car needs. I would recommend Basil Ford to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review Angela and we are so happy we can accommodate your family and their needs with the right car!

I worked with Kevin Hartman.

I worked with Kevin Hartman. He was very knowledgeable about the vehicle I purchased and worked with me to get the financing I wanted. The dealership was clean and had a large inventory. They were willing to find a vehicle for me if they didn't have what i wanted on the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review George! We are so glad you had a great experience working with Kevin!

Basil Ford is awesome!

Basil Ford is awesome! I’ve been buying cars from Basil for 25 years. William Wagstaff is the best. He takes time with you, and goes up and beyond to provide you with a wonderful car. I won’t go anywhere else but Basil.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review of William! We appreciate you as a customer!

Purchased a new vehicle, worked with Kevin Hartman, would

Purchased a new vehicle, worked with Kevin Hartman, would recommend him to anyone purchasing a vehicle from Basil Ford. He was easy to work with and explained every detail of the vehicle I bought. I bought the car on Friday and it was ready Monday. Great car buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We are so glad Kevin H could take great care of you!

I’ve bought/leased over a dozen cars, various makes &

I’ve bought/leased over a dozen cars, various makes & this was probably the best expedience of all. Good vehicle, fair price, decent trade in value and painless paperwork. Special shout out to salesman Frank D.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lynne, we are so glad we could make your experience at Basil the best one yet!

Totally impressed from start to finish with the

Totally impressed from start to finish with the dealership service was amazing. Our salesman was top-notch and wouldn’t go anywhere else ever for a vehicle..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words on our dealership! We are so happy to serve you!

Consumer response

Charles Salamone goes above and beyond. His sales expertise is the best!! Highly recommend!!

Consistently excellent service and courteous staff at a

Consistently excellent service and courteous staff at a fair price. Never a hassle with which to deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words Jim!

Did not oversell.

Did not oversell. Knew what we wanted and cut through to the point. Easy, painless and professional! Ask for Kevin H.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review!

Went to my Basil dealership for my routine maintenance

Went to my Basil dealership for my routine maintenance this morning. I was warmly greeted by the service rep and the service was completed quickly and professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review