Reviews
Bought a 2018 Terrain from Jerry Diaz.
This is the 4th car we've bought from him. He is the only salesman we deal with and will continue to go to. We don't like or use the service dept at Jim Murphy.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don DiCioccio
Worst dealer experience ever. Deceptive , shady sales practice am contemplating legal action. Broke agreement with bullcrap reasoning. Then mysteriously salesperson who dealt with us goes on leave day after purchase agreement. Stay far away from this dealer GO TO WEST HERR
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
When buying used make sure you bring a mechanic w/
My car is 7mo from purchase and needs over 2500 in repair which they honored nothing of! How did it pass inspection!? Managers wouldn't call back, they left the serviceman to do there dirty work!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I leased a Chevy Trax and couldnt be more happy!!
I went looking for a car after I graduated from college and I went to Jim Murphy in Springville, New York. The dealer that assisted me was Mike Evans. He was very accommodating and assisted myself very thoughtfully and yet thoroughly. He presented himself in a very profession manner, explained to me fully every aspect of the car, both with the leasing process, the interior/exterior of the car, and everything else that is involved in the process. I would 100%, without a doubt recommend him to a friend. He is an excellent employer! He helped me in any and every way. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and deal!!
I went to Jim Murphy in Springville to trade in my 10 yr old Tahoe for a Silverado. I worked with Mike Evans and not only did I get a new Silverado but he was able to get me into a new Z71 and stayed $30 below budget. Mike made the whole buying experience enjoyable and pain free. I spent a total of about three hours at the dealership and was on my way home. I would highly recommend these guys over any large store.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My new 2017 Buick Encore
Jerry knew exactly what I wanted and delivered it very quickly. The entire process went very smoothly thanks to his expertise.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I would highly recommend Jim Murphy dealership.
everything was great . Sales and finance team were great and made the experience of leasing a vehicle easy and comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Great dealership and salesperson was great to work with I will recommend dealer to all my family and friends also very clean dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales and service done right!
Everything, our sales person (Phillip Sigouin), the team staying late on Friday to allow us to pick up, paperwork, insurance, everything was taken care of. Exceptional Service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always good service
service was completed on time and well done. Pete is friendly, courteous and professional - always very good to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase