Reviews
2013 Escape-Fordso best Escape yet to come!
When my wife and I were shopping for a small Suv we decided to go back to my Ford dealership where I worked for a few years. I've always preferred Fords since I've grown up with them in my childhood and they just became my choice of vehicle. After my wife drove a Chevy Equinox she wanted to give the Escape a chance. She immediately loved it and the color was perfect! The price was more than our budget but my dealer still gave me my employee discount! Dramatically dropping the price to our Budget! Thus we knew this was the right vehicle for us and would like to see Ford continue making great products at an affordable price!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Zachary! The staff at Borgman Ford Sales always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!
Great Service
Maintenance was done as requested in the time I was quoted. Waiting area is neat and clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
no title
I think they mislaid my keys when the car was done. they were a 1/2 hour over the time, so I asked and they couldn't find keys. I told them I saw the car outside and it was done. they searched the desktops and found my keys.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership! It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied.
Happy Customer :)
2016 Kia Soul. Bill Beatty, Michael Hoving and Carlos Martinez went above and beyond the call of duty on this. I love my new Soul and I will be back in 3yrs to purchase another Kia. Thank you for everything!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Borgman Ford
If I went in early...I was usually out quickly...any questions were answered...any possible problems pointed out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Thomas! Thank you for your positive review. We respect our customer's time and budget so we hope to see you here again!
Great place to buy and service your car.
They are always friendly and do a very good job on time every time.Highly recommend to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
Found the truck I wanted, knowledgeable staff, willing to negotiate, no hassle on trade value, out the door with new truck!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your response! We sincerely thank you for your business and hope to continue serving you for many years to come!
customer
Appointment was set. Arrived on time. Car taken in on time, work done, and I was out in reasonable time..
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fantastic service advisors!
We had an oil change and windshield wipers replaced. The staff was friendly and professional. Service was prompt and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback, Sheri. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Quick service, nice facilities
Quickly diagnosed brake problem and fixed it in less than two hours. Clean waiting areas for customers with free coffee! Only negative, in my opinion a ridiculous violent movie in the movie viewing area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your review of your recent experience here at Borgman Ford Sales! Please do not hesitate to give us a call if there is anything we can do for you.