Reviews
Exceptional buying experience. Skip listened, filled our needs exceeded expectations. No pressure. Very well done!
Exceptional buying experience. Skip listened, filled our needs exceeded expectations. No pressure. Very well done!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Horrible Experance, would not recomend taking your vehicle here for repair. I took my F150 Truck in for repairs work with Jeremy at the service counter. They diagnosed and repired my truck I paid the invoice drove out off the lot and the very next day the truck had the same issues, I called left 3 messages befor Jeremy would call back. Told him what happened brought my truck back in they re diagnosaed it told me more work had to be done I agreed . Told me it was completed paid the bill, (almost $3000.00) between the two invoices. Picked up my truck, when I started the truck I noticed the remote starter didnt work, I went back into the service deptment talked with Jeremy, he promised to look o the used poart they had installed and would call me back when they could swap out the unit, no call back for a week, I have nw left 4 meaasges with no return call. I called in to talk with the service manager and Asley called back, very nice but had no athority to resolve the problem, told me she would have Kurt call me, no call. I had the truck for less then a week and the truck did the same thing and I was stranded on the side of the road. I called and called Borgman Left a number of meassages no return call. I finally took the truck to Fox Ford and they are working on it. It looks like Bourgman mis diagnosed the issue. I have called in to discuss the issue and see what can be done with the $3000 I spent on repairs and no response. Horrible comunication. Horrible expearance.
Horrible Experance, would not recomend taking your vehicle here for repair. I took my F150 Truck in for repairs work with Jeremy at the service counter. They diagnosed and repired my truck I paid the invoice drove out off the lot and the very next day the truck had the same issues, I called left 3 messages befor Jeremy would call back. Told him what happened brought my truck back in they re diagnosaed it told me more work had to be done I agreed . Told me it was completed paid the bill, (almost $3000.00) between the two invoices. Picked up my truck, when I started the truck I noticed the remote starter didnt work, I went back into the service deptment talked with Jeremy, he promised to look o the used poart they had installed and would call me back when they could swap out the unit, no call back for a week, I have nw left 4 meaasges with no return call. I called in to talk with the service manager and Asley called back, very nice but had no athority to resolve the problem, told me she would have Kurt call me, no call. I had the truck for less then a week and the truck did the same thing and I was stranded on the side of the road. I called and called Borgman Left a number of meassages no return call. I finally took the truck to Fox Ford and they are working on it. It looks like Bourgman mis diagnosed the issue. I have called in to discuss the issue and see what can be done with the $3000 I spent on repairs and no response. Horrible comunication. Horrible expearance.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
David Love and his team were outstanding!! They helped me get out of a change of life event to get me a dependable vehicle with full warranty!!!
David Love and his team were outstanding!! They helped me get out of a change of life event to get me a dependable vehicle with full warranty!!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Edward, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
Great personable experience. No hassles. Honest straight forward no pressured sales experience. I would definitely return again for another vehicle. Service department has always done a great job on my vehicles as well.
Great personable experience. No hassles. Honest straight forward no pressured sales experience. I would definitely return again for another vehicle. Service department has always done a great job on my vehicles as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had bought 5 cars now from Borgman Ford. The staff is extremely helpful and knowledge on wha they are offering . The after buying service was great if I had any issues and I even got a birthday wish in my email 3 months after I bought the van !
I had bought 5 cars now from Borgman Ford. The staff is extremely helpful and knowledge on wha they are offering . The after buying service was great if I had any issues and I even got a birthday wish in my email 3 months after I bought the van !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
From start to finish, the customer service was truly superb. The staff was not only friendly but also went above and beyond to ensure every detail of the sale was handled smoothly. What impressed me most was their willingness to answer questions—even after hours—which shows their genuine commitment to supporting customers. I felt valued and well taken care of throughout the entire process.
From start to finish, the customer service was truly superb. The staff was not only friendly but also went above and beyond to ensure every detail of the sale was handled smoothly. What impressed me most was their willingness to answer questions—even after hours—which shows their genuine commitment to supporting customers. I felt valued and well taken care of throughout the entire process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Brandon W did a great job helping us purchase a used vehicle at Borgman Ford. I would highly recommend him and the rest of the team!
Brandon W did a great job helping us purchase a used vehicle at Borgman Ford. I would highly recommend him and the rest of the team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jason, thank you for choosing Borgman Ford for your used vehicle purchase! We are delighted to hear that Brandon and our team provided excellent assistance. We appreciate your recommendation and look forward to serving you again in the future.
Jake has the types of vehicles I was in the market for pulled up ready to drive. He provided excellent customer service skills. The whole process was smooth and I love my new/used Ford Escape!
Jake has the types of vehicles I was in the market for pulled up ready to drive. He provided excellent customer service skills. The whole process was smooth and I love my new/used Ford Escape!
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Matt Borgman, if you're reading this, you have a winner with Jeff Richards. Outstanding service. My family thanks your Company and crew.
Matt Borgman, if you're reading this, you have a winner with Jeff Richards. Outstanding service. My family thanks your Company and crew.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Borgman Ford has worked with me thru all the issues on my 2017 Toyota Tacoma. After it's in the repair shop for the 2nd time, I now have a 2020 Subaru Forester. Thank you Nick Antuma, my salesman! I love this SUV! My Grandkids and I feel so safe and comfortable. Thank you to your Used car sales Mgr, Your Finance Officer, Jeremy in Service Department. I appreciate the great service, time and care with the trade in, repairs, frequent contact during this process. You all have made everything right, standing behind your sales, service, and company standards. I highly recommend anyone to give Borgman Ford a chance for Sales, Service, Repairs,and Trade in process. It was a pleasure working with your professional and polite associates.
Borgman Ford has worked with me thru all the issues on my 2017 Toyota Tacoma. After it's in the repair shop for the 2nd time, I now have a 2020 Subaru Forester. Thank you Nick Antuma, my salesman! I love this SUV! My Grandkids and I feel so safe and comfortable. Thank you to your Used car sales Mgr, Your Finance Officer, Jeremy in Service Department. I appreciate the great service, time and care with the trade in, repairs, frequent contact during this process. You all have made everything right, standing behind your sales, service, and company standards. I highly recommend anyone to give Borgman Ford a chance for Sales, Service, Repairs,and Trade in process. It was a pleasure working with your professional and polite associates.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car