Skip to main content

Reviews

(233 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

used f150 for my son

great dealing with mike at morris, he wasnt pushy, and he was very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind words and review, James. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!

Great sevice

Very pleasant to talk to and to get done what you wanted in sort time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Not your average dealership! Ten stars!!

Earlier this spring, my wife purchased a 2015 Mustang from Morris and we had a great experience! When I finally decided that I couldn't handle the jealously of her awesome new car anymore, I wanted to check out the new Explorers at Morris. When we came in, I was hoping that I would get the same sales associate again, because his professionalism, his knowledge and friendliness made our last transaction very rewarding and easy. We did get him again, and once again, we were very please at his enthusiasm for his job and knowledge of Ford's vehicles. We showed me all of the great features of the vehicle, both before the purchase and after. As soon as we pulled out of Morris' parking lot, I was immediately happy with my new 2016 Explorer and try as hard as I can to make others jealous of my new ride. I was also very pleased to receive enrollment documentation via email, even before picking up my vehicle. Finally the business office took great care of us with our purchase and was able to find us a loan and deals that kept us at the monthly amount that we wanted to stay at. Overall, a tremendously refreshing and rewarding experience at this dealership, with staff who made us feel welcome and important.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Chuck, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you need any assistance in the future!

Routine maintenance

As usual, my 2012 Ford Escape was serviced for its routine maintenance, plus a NYS inspection, in excellent fashion. Upon checking out, I was informed by the service people as to the status of the various things inspected, in a knowledgeable and understandable fashion. The time to service the vehicle was not inordinate. Good job all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks, William! We're happy to help however possible. If you ever need any help, please give us a call!

Review

No Problem with this service although I am not sure of the reason for the pads to wear down already but then again I am not a mechanic.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mrs. Joanne McKeon

I must say I love your service dept. The gentlemen there actually listen to me even though I am a woman. Years ago I went to another service place and they did not listen to me. You were recommended to me by two of my friends and I came to you even though it took several miles. Now I live in this area and it is more convenient for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best place to buy a car on the planet.

There is no better place on the planet to buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your response, Daniel! It's great to hear that we could be of such help!

Friendly and courteous staff

Staff were very friendly, everyone greeted you when you wander around the showroom.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks so much for your feedback, Bonnie. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you ever need any help, please give us a call!

Knowledgeable and friendly service

Fuel intake message came up and I wasn't sure exactly what it meant. The Service Department knew immediately and when I brought my car in, the Service Manager came out and looked at it. He told me the problem and scheduled me to have it fixed. I received a call when my car had been looked at and they said that sometimes certain fuel pumps at gas stations cause a problem. I took my car to a gas station and was able to pump gas into vehicle after it had been serviced. I have not experienced any problems since.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are glad you chose our dealership! It's great to hear that we could be of such help!

escape

I purchased a 2016 Escape. The staff was very helpful. Mark was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind words!