Reviews
Great service
Responsive, quick, helpful at servicing my car. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
EXCELLANT DEALER
my sales man dave was very good he knows the product inside and out answered all my questions and didn't mess me around he showed me all around the truck and set up my phone i would like to thank him for making my new truck buying very enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Morris Ford evaluation
I own a Ford Explorer and while I am not happy that the Air Conditioning compressor has already stopped working, On a couple of the hotter days in New York, Morris Ford got me up and running right away.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Dealership Family owned and Family treated
We have been coming to this dealership since 1995 when my mom bought her 1996 Mustang Cobra! We love Morris ford they always treat us like family! Best dealership ever
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great servicw
Everyone is very profesional.The car was ready when they said it wuld be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service, quick , friendly and helpful
I had 2 different service work done over the past 2 weeks, transmission cooler, brakes were the biggest issues. All done well, so far no issues. Done promptly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service. They listen. We trust them.
Mike Bonesteel listened when I told him that my husband, who has had two hip surgeries, could not drive our Fusion and had great difficulty getting in and out of the passenger side. Mike suggested an Escape. He asked what we had in mind color wise, accessory wise, etc. I said a neutral color. He brought around a beautiful red Escape for a test drive. I told him he knew what bait to use. He has sold us three other vehicles (The Fusions were red and burgundy.). He was not pushy. He called the next morning to see what we were thinking. We drove the red Escape home that day. My husband can drive it too. We are very pleased with how we were treated by Michael. Brandon did a nice job too with all the paper work. We go to Morris Ford because we trust the people we deal with there. We like the service there too. We appreciate what Ford and Mike at Morris Ford did to make this change happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service
Service was good however had to have a new antenna put on because one broke off coming out of the garage. I spent 2 hours with my car running in my driveway trying to get Sirius radio hooked up only to find out the dealership didn't do something that needed to be done at the time. Ended up having to bring back the next day to have something reset. Not a big deal for me cause I live around the corner but if I had to travel any distance, I would have been annoyed. Just saying.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Someone made a mess inside the vehicle
I have a Ford '14 Escape. Well, it is like this--the service was done, I guess. I was not in the service area so I can't say for sure that anything was done or not. At the service desk I told the people there that I was not to get in the car after they were done and find grease-oil on the inside of the car. I made it clear. Two people were there that heard me say it. GUESS WHAT?? oil finger prints on radio area and a black oil spot top of door. Happy Camper?? Not on your life. I guess you could say that the staff was not to helpful because I told them this wasn't to happen again. This was the forth service and the third mess in the cab. They did put seat covers and floor covers. What good would that do when hands are in the oil and not washed before getting in to move the vehicle??? I will answer that for you, nothing at all.. Thanks for your time. Whatever good this will do, this little note.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Crosby, I apologize for the mess, we had covered the seats and the floor in attempt to keep it clean. I will forward your concern to my staff to bring this to there attention. Generally the tech's wear gloves so they can just remove them before getting inside the vehicle. Thank you for bringing this to our attention. Rob George Service Manager.
Excellent service
service on 2012 GMC Acadia..service to satisfy me above and beyond as usual. Thank Rob and Dan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase