Reviews
great people
Loved all the people there they seemed to work well with each other making my experience buying my new truck a great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so pleased to hear that you had a great experience here at Graff Durand, Bradley! We strive to provide all of our customers with exceptional customer service and we are proud to have you as a customer!
Great service, helpful and courteous employees.
I always have a great experience when I have my vehicle serviced. They have always been very kind and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Diane, we are proud to know that our staff is "very kind and courteous"! We appreciate you choosing Graff Durand and are so glad that you had a great experience!
great service
I received very efficient and polite service. I was in and out very quickly. I am very satisfied with the experience and will plan on going Graff Chevrolet for future oil changes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5 star rating, Sandra! And thank you for choosing Graff Durand! We are proud to know that you had a great experience and we look forward to seeing you for your future oil changes!
:leasant and efficient service
The service men picked up my car, took it in for service and had it back to me in a few hours. They were very pleasant and courteous. I was pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are proud to know that you were pleased with your service visit here at Graff Durand, Rita! We strive to provide all of our customers with exceptional customer service!
great service
friendly staff and excellent communication when service is needed and when services were completed. Will definitely return when service is needed again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to let us know how we are doing, Michael! We are proud to have you as a customer at Graff Durand! We look forward to seeing you again for all of your vehicle needs!
Very professional
I always get top rate service, each and every time I'm there, they treat me like family! I will buy my next car here as well!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Dawn for the 5 star review! We are so proud that you have a great experience at Graff Durand every time! We appreciate your business and we look forward to working with you when you are ready to buy a car!
Want an excellent salesman? See Jason Boyce
The salesman, Jason Boyce, was very helpful in obtaining a good deal for us. After the lease he took us to the car and tooke the time to explain how the different features worked. The next day we had forgotten several details and went back and he took the time to reexplain how to work some of the features. We couldn't have asked for a better salesman. He had been recommended to us by someone else who was very pleased with his service. Great job, Jason.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wow! Thank you for the awesome review, Dale! We are so glad to hear that Jason Boyce did such a great job assisting you in the purchase of your vehicle! We are proud to have you as a customer!
Love the atmosphere there!
already spread the word! I was very pleased! Jason Saunders was very personable as well as the financial manager and a bonus was to meet up with Cathy Geyer, she made me feel very at ease as this purchase was a huge and exciting commitment for me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A 5 star review from a 5 star customer! Thank you, Cindy for taking the time to let us know how we are doing! We are pleased that Jason Saunders and Cathy Geyer made you feel at ease during your visit to Graff Durand! We appreciate you choosing to do business with us and spreading the word about your great experience!
Great service
Very friendly. Very informative. Treated me like an equal not like a lady who knew nothing. I would buy another car from Don!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know how we are doing, Candace! We are so proud that Don was "very friend and very informative"! We are proud to have you as a customer here at Graff Durand!
Great place to buy a car
It was great and the staff even better and the finance dept was to great and Ken was great at helping me out no
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Larry for choosing Graff Durand! We are so pleased that we were able to provide you with exceptional service and we look forward to working with you again!