Reviews
Overall good experience!
Overall good experience! Sean did a great job! The only negative was my new truck had a few scratches had to bring back next day to fix.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this feedback, Chris. While we're glad to hear that Sean provided you with great customer service, we apologize for any inconvenience we may have caused. Please don't hesitate to reach out to us directly if you need any further assistance, we are always happy to help!
Oil change was fine but they insisted I needed new tires
Oil change was fine but they insisted I needed new tires without checking the tread. My tires have 40,000 miles still left on them. Don't try and pull one over on an older woman. I understand you have a great tire sale but don't snow or trick people
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I have buying Chevrolet vehicles for over 30 years now
I have buying Chevrolet vehicles for over 30 years now and dealing with Eric at Graff has been great.He is very relatable and friendly.He always has been very up front and knowledgeable.Will definitely go back to him for my next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
I was in and out in a good amount of time and had great
I was in and out in a good amount of time and had great service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Great service, oil change, able to use gm points, save
Great service, oil change, able to use gm points, save money. Able to get served quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Graff Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I really appreciate the fact that they come and get my
I really appreciate the fact that they come and get my car to change the oil, and they can usually get me in right away.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!
Best experience I've ever had.
Best experience I've ever had. Brad Benn went above and beyond. Excellent sales and service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Graff Chevrolet.
An easy transaction with no drama Salesman Benn was
An easy transaction with no drama Salesman Benn was professional, no nonsense, meet our expectations
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Always a great experience at Graff in Durand.
Always a great experience at Graff in Durand. Jason Saunders always does a fantastic job. I have been going here for years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!
They took the time to make sure I got the vehicle I
They took the time to make sure I got the vehicle I wanted and even went over everything in it to make sure I knew how to use it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Graff Chevrolet. It's great to hear that we were able to assist you and that you had such a positive experience.