Graff Chevrolet Durand

Very nice and freindly service and salesmen. You all worked hard to Get the deal done. Will be back soon .

I was treated like family.Everyone there was very kind and respectful.I did not have to wait very long for them to change my oil and rotate my tires.

I would like to highly commend the technician at Graff's who serviced my vehicle (a 2010 Equinox). I had taken it in to get an oil change on Saturday,... 2/1/14 and he noted that it sounded like there was a problem based on what he called a "recall" on the vehicle. (I say it that way because I got a letter that there were actually 2 issues and in bold letters it specifically said not take the vehicle in unless I noticed a problem)! One issue I had already taken care of because I kept getting a check engine light and the other was apparently only giving off subtle noises that the tech picked-up on, but I didn't (but then I'm a secretary not a mechanic). Anyway, the technician made all the arrangements for me, including a loaner car. All I had to do was be there at the appropriate times to drop of and pick up the vehicle - it was very convenient. (Unlike the first issue where everytime I'd get a check engine light I'd run the car in (different dealership) and they couldn't figure out what the problem was - I think I had it in at least 5 times before it was finally fixed and they had the car for 4 days. This time, everything was done in 24 hours.

my car was repaired in a timely manner and was very pleased how ever I returned later that day with my gmc truck for a oil change and waited more than... a 1/2 hour while they took their time not caring who else was waiting so I left and went to tucker Chrysler and was done in 10 mins. just a talk with people waiting would have been fine not being ignored. son i'll continue to go to tuckers in the future.

I had the ABM light come on in my Equinox. I had driven to work and called Graff. Someone came to my office, picked up my car, fixed it and brought back... before I left work. Everything fixed. Great Job!!

This is the third oil change I have gotten at Graff's Durand. It is first one done correctly. This time the "crew" was very polite, and did a very good... job.

i always appreciate how kind your staff is, i never feel pressured about anything. they always keep me informed on issues with my car that might need addressing... and things to keep and eye on. always great!

everyone was pleasant and did a great job to make me feel welcomed! The process was most efficient and a great experience.

Dave Green was exceptional in his dealings with myself and my wife. He was both courteous and knowledgeable about his work. Because of this experience... I have a new perception about the Durand Graff dealership. One that is positive and will bring me back. Very different than some of my past experiences there from years ago. I like to always keep my business local and it is a good feeling to know I can come back here again. My thanks to Dave!!

Easy in and out oil change. I appreciate the early hours that the lube staff keeps as well. Allows me to get in early enough to get to work on time. Schuyler... is awesome!