Mercedes-Benz of Buffalo

Very clean dealership, with friendly staff. Plenty of Autos to look over. Jacob spent a good 30 minutes of his time explaining all the features of the Mercedes. We also went to the Buffalo auto show. Where Jacob showed us many other vehicles which I have an interest. Mary my wife, purchased from Jacob in early October. He is very professional, and when I pull the trigger for a purchase, he will be my salesman.

Excellent experience. I felt as though the entire team listened to my needs and offered solutions which were within my target. I only have positive things to say about this experience.

Richard Ode took time and explained everything step by step though out the process. I would recommend Mercedes Benz of Buffalo to all family and friends.

Contacted them regarding a car they had listed but there was someone in the process of purchasing the car. They contacted me the next day because the original sale fell through. Everything from then on was smooth and clean. Nice place to deal with.

Jake Edelman was very good at showing us the different models and options We previously owned a BMW and have decided to purchase a Mercedes

Very pleased with the dealer. I purchased another car previously and liked that I was not pressured .

Easy to work with. Knowledgeable about the vehicle. Worked with other dealerships to satisfy our needs. Kept us advised of progress.

FANTASTIC SERVICE FROM BEING GREETED BY YOUR CONCIERGE BERNADINE ROSS TO MEETING JACOB - WHO MAY MY EXPERIENCE SEAMLESS AND EASY - PURCHASING A VEHICLE IS NOT ON MY TOP 10 LIST; YOUR ORGANIZATION HAS GIVEN ME A NEW PERSPECTIVE! THANK YOU FOR EXCEEDING MY EXPECTATIONS!

Cal in service is simply the best! 5 stars is not enough, always exceptional service, excellent customer service, very knowledgeable, professional yet friendly, always available to answer queries or just questions gives meaningful advice, very accommodating, always going above and beyond everytime I visit.

Kat was incredibly helpful and friendly throughout my car buying experience. I would highly recommend her for anyone looking for a positive and efficient experience.