Reviews
They had my truck for three days to complete warranty
They had my truck for three days to complete warranty work and I finally received a call from the cashier folks in service that my vehicle was ready but they couldn’t speak to all that was done. Would have been nice to have the service advisor call me when the work was completed. FYI they only have one mechanic that can complete technical engineer work. So it took weeks to actually get the work completed.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Easy to work with, accommodating, not high-pressure.
Easy to work with, accommodating, not high-pressure. Shane is great and has always been responsive, professional, and a pleasure to work with. We have purchased several vehicles at this dealership through the years and keep returning. Also have all service work done here. We did not work with Tyler so I did not rate him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No one was pushy, answered my questions and concerns
No one was pushy, answered my questions and concerns about the vehicle I was looking at. Delivery was really quick once I sat down in his office. Thanks
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A friendly and knowledgeable staff.
A friendly and knowledgeable staff. All communication was professional, easy to understand and complete. My vehicle was ready when they said it would be ready.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, efficient, courteous.
Friendly, efficient, courteous. I will not hesitate to give the rest of the organization my business.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Polite and professional service from the time of making
Polite and professional service from the time of making the appointment to dropping off the vehicle for service,and picking up a rental car, and picking up my vehicle when complete.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people to work with they were very knowledgeable
Great people to work with they were very knowledgeable and I would recommend your dealership to anybody.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They delivered like and when they said they would.
They delivered like and when they said they would. Very good experience and great work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I felt the staff very nice but short handed.
I felt the staff very nice but short handed. I was never shown the features of vehicle and learning as I go now. Frustrating.. The vehicle was not detailed as well as someone would expect spending so much money on a vehicle. Waiting an hour after finalizing the deal for financing was also frustrating(even though already pre-approved).The process took 3.5 hours which made it too long and I just wanted to get going.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Aaron was a great salesman but it seemed like the
Aaron was a great salesman but it seemed like the dealership was flooded with customers and his attention had to be divided. It took a long time to finalize the deal and it got late so I didn't have much time to go through the technical workings of the Buick. .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car