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Symdon Motors

(1,274 reviews)
Visit Symdon Motors
Sales hours: 8:00am to 5:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–5:30pm 7:30am–5:30pm
Tuesday 8:00am–5:30pm 7:30am–5:30pm
Wednesday 8:00am–5:30pm 7:30am–5:30pm
Thursday 8:00am–5:30pm 7:30am–5:30pm
Friday 8:00am–5:30pm 7:30am–5:30pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (877) 891-4803 (877) 891-4803
Used (877) 719-0740 (877) 719-0740
Service (866) 906-1416 (866) 906-1416

Reviews

(1,274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Symdon Motors from DealerRater.

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They are friendly and very helpful.

They are friendly and very helpful. They try to schedule you for time that works for you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Aaron was helpful and knowledgeable for our new car

Aaron was helpful and knowledgeable for our new car purchase. Made the process easy! Shane in the finance department was easy to work with and saved us money. Very happy with the experience, this is the fourth vehicle we have purchased from Symdon Motors in Mount Horeb.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly staff and great service as always.

Very friendly staff and great service as always. Symdon motors will continue to do all of my vehicle maintenance. I would recommend Symdon motors to anyone looking for great professional services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Could get in soon, staff always super friendly, multi

Could get in soon, staff always super friendly, multi point inspection to let me know what I need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service before and after the purchase of my new

Great service before and after the purchase of my new used truck. They made my purchase easy with no pressure or stress!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy to schedule appointments and get the work done.

Easy to schedule appointments and get the work done. Very good with communicating updates about what they notice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service and extremely fast.

Excellent service and extremely fast. I had my truck in for an oil change and out in less than 30 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was not satisfied with my last oil change tire

I was not satisfied with my last oil change tire rotation. They didn’t rotate the tires, but I still got charged for a tire rotation. Also I have been trying to set up an appointment to get my car which is under the three-year bumper-to-bumper warranty (that I bought new from Syndom) for a slight wobble when I takeoff from a stop sign. They keep giving me the runaround and not scheduling it when it’s convenient for me stating that their transmission guy can only do it before 8 o’clock in the morning. Unless they get with me and talk to me about my concerns I will likely go somewhere else and never recommend anybody go there. Very very unsatisfied. All I want is to schedule an appointment to get the wobble looked at during a time that is convenient for me, the customer. I felt completely ignored. Shuffled in and shuffled out.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The sales person was very courteous and helpful with my

The sales person was very courteous and helpful with my questions and concerns. He didn't make me feel like I was under any pressure to make up my mind right then. He was so helpful to explain how things worked on the new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great sales person and also great working with the

Great sales person and also great working with the finance team. Would definitely buy there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.