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Symdon Motors

(1,274 reviews)
Visit Symdon Motors
Sales hours: 8:00am to 5:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–5:30pm 7:30am–5:30pm
Tuesday 8:00am–5:30pm 7:30am–5:30pm
Wednesday 8:00am–5:30pm 7:30am–5:30pm
Thursday 8:00am–5:30pm 7:30am–5:30pm
Friday 8:00am–5:30pm 7:30am–5:30pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (877) 891-4803 (877) 891-4803
Used (877) 719-0740 (877) 719-0740
Service (866) 906-1416 (866) 906-1416

Reviews

(1,274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Symdon Motors from DealerRater.

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I called Symdon looking for a new vehicle. The vehicle...

I called Symdon looking for a new vehicle. The vehicle wasn't at the site, but the sales associate found the one I was looking at on the website and had it shipped to Symdon. The staff was terrific, not pushy at all. I called ahead and requested to look at an older version of the vehicle I was interested in and my sales associate Larry brought the vehicle to the front entrance and allowed me to take it for a test drive by myself. Larry then continued to call me about the progress of the new version being brought to Symdon. When it arrived, I received a call that it was there. Shane took care of my Mother and I with Financing and we got the vehicle we wanted within a couple of weeks of first contacting Symdon. Larry even took time beyond closing time to go over the features of our new vehicle again. Excellent service and warm and friendly staff all around. Would definitely recommend my friends and family to check out Symdon Cheverolet of Mt. Horeb.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have bought several vehicles from this dealership over...

I have bought several vehicles from this dealership over the last 20 years. Always friendly helpful people. The service has always been good and timley.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We just bought a van at Symdon and couldn't have been...

We just bought a van at Symdon and couldn't have been more pleased with our experience! Aaron was honest, kind, and incredibly helpful as we went through the process of purchasing our vehicle. We felt no pressure and were in and out in less than 2 hours. The financing process (Shane Jenkins) was done with our best interest in mind. Aaron was responsive and available even after the purchase was finished. If you are looking for a new vehicle, ask for Aaron Newton at Symdon in Mount Horeb.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Transaction went smooth sailing! Aaron was great to work...

Transaction went smooth sailing! Aaron was great to work with and would recommend to anyone. Tough to find a new car right now given the shortage of chips, but found one inbound and was able to reserve before it hit the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Searched online for Chevy Volt and I came across two at...

Searched online for Chevy Volt and I came across two at Symdon in Mt. Horeb. Drove about 60 miles from home to check them out. Was greeted by Aaron Newton. After bit of small talk and introduction he handed me the keys to one and let me go for a test drive. No pushy salesman talk just asked me what I thought and asked if we were interested. Aaron was very low key as we discussed the purchase options. Since this Volt was a Chevy Certified, he went over the details of the perks that came with the purchase like extended warranty. i told him what I wanted to make in monthly payments and trade on my car. He came back with the numbers that I wanted and said he would have the car ready to pick up when I wanted. Delivery and signing the papers was painless. Overall it was a great experience. I would probably do it again, but going to wait a bit and enjoy my "new" Volt. Five stars go to Aaron for his friendliness and knowledge. Gave Shane in finance 1 star less because the finance guys always start out with add-on warranty that gets the monthly payments up past what I really wanted. But we did come down to where we wanted and drove away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Incredible staff at this place! No pressure, no hard...

Incredible staff at this place! No pressure, no hard sell, and very accommodating. I worked with Aaron Newton in sales and Shane Jenkins in financing and both are great guys. I can't recommend this place enough, and it's definitely where we'll start our search when we're ready for our next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding operation, courteous staff, prompt work,...

Outstanding operation, courteous staff, prompt work, reasonable prices. We bought a new car from Symdon Motors in October, 2019. We got a great deal and got the extended warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jack was very helpful and took my vehicle in the next...

Jack was very helpful and took my vehicle in the next day. He gave me a loaner vehicle which is always so convenient. My vehicle was repaired that very day. They are a great dealership and everyone has always been so pleasant to deal with through the years. I will always return to them for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We had worked with Aaron before, so we called him for...

We had worked with Aaron before, so we called him for help. The type of car we were interested in, was available. They had none on the lot. Aaron recommended the Trailblazer. We set a time to meet, and he had the car right by the door for us to look at. Aaron is great to work with, and when we need another new vehicle, will go back to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I appreciated the helpfulness and communication of the...

I appreciated the helpfulness and communication of the Symdon Motors staff. They worked hard to find a vehicle that met our families needs and did so in a manner that met our budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.