Skip to main content

Symdon Motors

(1,271 reviews)
Visit Symdon Motors
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:00am–5:30pm 7:30am–5:30pm
Tuesday 8:00am–5:30pm 7:30am–5:30pm
Wednesday 8:00am–5:30pm 7:30am–5:30pm
Thursday 8:00am–5:30pm 7:30am–5:30pm
Friday 8:00am–5:30pm 7:30am–5:30pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (877) 891-4803 (877) 891-4803
Used (877) 719-0740 (877) 719-0740
Service (866) 906-1416 (866) 906-1416

Reviews

(1,271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Symdon Motors from DealerRater.

Want to share your experience with this dealership?

Write a review

Cade was very knowledgeable, and helpful, made it all

Cade was very knowledgeable, and helpful, made it all seem smooth , Shane was efficient and helpful with the financial end

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review! Cade has been an excellent recent addition to our team, and we are glad he was able to take such good care of you! We hope to see you soon when it is time for your first oil change!

Helpful, informative, took time to explain vehicles, no

Helpful, informative, took time to explain vehicles, no pressure, willing to make sale work for both parties

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad you had a great experience, and we appreciate you leaving this positive review! Our goal is always to make sure our customers feel taken care of and heard on all fronts. Enjoy your Cadillac, and we hope to see you when it is time for your first oil change!

Very nice staff, no pressure.

Very nice staff, no pressure. Shane and Aaron are very helpful and informative about the vehicles we were interested in. Shane did great work finding the best finance for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love our team, and it is always great to hear that our customers feel the same! Thanks for leaving us such a kind review!

The cashier was very helpful and informative in getting

The cashier was very helpful and informative in getting reward options available from GM at the time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

My GM Rewards is such a great program, and it is great to hear you were able to access your rewards with the cashier! We will see you next time!

Great experience, no pressure, easiest car buying

Great experience, no pressure, easiest car buying experience we have ever had. We shop there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We strive to keep pressure low and customers happy, and we look forward to seeing you when you come back for service or to buy another vehicle!

You guys did great!

You guys did great! I’ll definitely be back and I recommend my friends and family to check you out as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! Truly the best way to know we are doing well is for our guests to refer their friends and family to us. We look forward to your next service appointment!

Fantastic service department led by fantastic people and

Fantastic service department led by fantastic people and the staff of technicians are number one when it comes to doing the job right the first time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate hearing that from you so much! We do our best to get it right the first time, and those rare occasions we don't, we always strive to make it right. Thanks for being a great customer!

Love how quick.

Love how quick.they are and honest. People are very friendly and helpful. Love this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We love to hear that you feel taken care of!!

Excellent customer service, love the hometown

Excellent customer service, love the hometown atmosphere….not a bunch of stressed out employees…DEFINITELY A BREATH OF FRESH AIR DOING BUSINESS AT SYMDON CHEVEROLET.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad you enjoyed working with Brenda and our team! At Symdon Chevrolet of Mount Horeb, we know that some people dread car shopping, but we also know it doesn't need to be that way. Brenda is a new addition to our team and definitely a breath of fresh air for us, too! We look forward to seeing you again soon for regular maintenance and your next vehicle purchase.

Great body shop.

Great body shop. The new bumper looks great and my wife appreciates the vacuuming of the interior of the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! Our Collision Team always goes the extra mile to make sure you are happy, especially after any event that might necessitate a trip to the body shop.