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Symdon Motors

(1,274 reviews)
Visit Symdon Motors
Sales hours: 8:00am to 5:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–5:30pm 7:30am–5:30pm
Tuesday 8:00am–5:30pm 7:30am–5:30pm
Wednesday 8:00am–5:30pm 7:30am–5:30pm
Thursday 8:00am–5:30pm 7:30am–5:30pm
Friday 8:00am–5:30pm 7:30am–5:30pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (877) 891-4803 (877) 891-4803
Used (877) 719-0740 (877) 719-0740
Service (866) 906-1416 (866) 906-1416

Reviews

(1,274 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Symdon Motors from DealerRater.

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Symdons experience

I have had purchases in the past from other dealers that made me never want to do any business with a dealers again. They were pushy, had to be in control, gave me false information. Just made me feel like a paycheck. Now I have been doing business with symdons for the past 4 years. The employees are always welcoming, fun to talk to. And will give you your honest opinion. Recently I bought a used car from them ( gto) and they made the experience absolutely fulfilling and effortless. They explained everything throughly. The paper work was all ready to go and the didn't push. They let me take my time and read over the contracts and answered any questions I had. They also gave the car a really good look over. From the salesman, to the mechanics to the parts counter. There is no other place I would do business with.. oh did I also mention I am a mechanic? That means I am a very picky person. Five starts? I give them 10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great, quick service!

Well, my appointment was at 7am, but in my calendar for 7:30am on a Monday. They were still generous to get my stepson's car in quickly for his first complimentary oil change! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great working with sales persons at the dealer ship.

Dealership is always friendly and reliable to help you find what you are looking for. Larry and Shane were easy to work with. Recommend both highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding Service. Excellent Work.

If you do have accident or run in with a deer, Symdon is the place to go. Their collusion group is very well organized, friendly and completes the work in the time they estimate. They have fixed our Subaru Outback and it looked like new after they were done. If you happen to be a State Farm customer they are on the approved list which makes payment and paperwork simple. You just pay your deductible at the end. My husband and I recommend ...not that we want to see them again anytime soon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Job

Cost was less then quoted, they found a way to save me a little money in labor. Friendly. They provided a loner car over the weekend for my convenience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing customer service

Tim, Dan and Shane did everything possible to make buying a car easy from beginning to end. They are an amazing crew! Way to go guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I can always count on Symdon body shop

Always courteous and personable, also professional. Got the job done faster than the time scheduled. I couldn't do this without the "loaner". Body shop staff work as a team. Much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly staff who know their business

I worked with Tim and Shane. Both were very knowledgeable in the finance area as well as the vehicle I purchased. It drives wonderful and I look forward to many great years with this suv. Thank you so much for your help in finding me what I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Smooth transaction

I found the vehicle on line and drove there to buy it. I called ahead and the vehicle was out front waiting for us. We are very pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tire Repair

My tire needed some help because of a rusty rim. They had my car ready in a half hour, and the repair has lasted. They were kind and courteous to fit my needs for the day, and I 'll be back whenever I need help with my car. Thank you Symdon Mount Horeb!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.