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Mike Barney Nissan

(199 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (716) 815-6620 (716) 815-6620
Used (716) 815-6637 (716) 815-6637
Service (716) 815-6599 (716) 815-6599

Reviews

(199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Barney Nissan from DealerRater.

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Second visit to your service dept. for recalls on my...

Second visit to your service dept. for recalls on my vehicle and I am impressed by the organization, professionalism, and friendliness of Craig Gage Jr and the other staff. I was greeted and welcomed when i first arrived. They quickly took the information and the work was done quickly. Both times, the technician took the time to explain what was done on my car. Thank you for providing a place where I can feel confident that my car is in good hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Visiting Mike Barney Nissan was a great overall decision....

Visiting Mike Barney Nissan was a great overall decision. I am very happy with my Maxima and the terms of my lease. This was my first experience leasing a vehicle without having my dad with me, and as a young female, I was initially very nervous about being taken advantage of. Unfortunately, this is what happened at another "HUGE" dealership. The salesman at the other dealership tried getting me to sign papers the same day on a terrible lease, (where I would be paying over $100 more per month on a Camry), even after I told him that I had no intention of signing that day. The only negative point to my Mike Barney Nissan experience was the number of sales people I dealt with through the process. I dealt with one sales person while walking through the lot and discussing models and features, then I was passed off to another sales person for the test drive and the next day when I called to discuss details of leasing, the second salesman was out sick so I dealt with the salesman whose desk he shared. All the sales people that I dealt with were all friendly and knowledgeable but I would have liked working with one person the whole way through. The third salesman was very helpful throughout the negotiation process and ultimately everyone was happy at the end.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I give this dealership the highest rating of any...

I give this dealership the highest rating of any dealership I have ever used! The staff is excellent, extremely helpful and polite. For any future purchases I will only go to Mike Barney Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I really appreciated the professional way I was treated...

I really appreciated the professional way I was treated at Mike Barney Nissan. When I started looking for a smaller SUV, I was greated by pushy obnoxious salesman. I walked out of dealerships because I didn't like the stress they put on me. Then a friend referred me to Joe Caldarelli Nissan. He was so nice and friendly and he made me feel comfortable. I came unexpectedly just to take a peek at the Murano's. Joe had a commitment so he had to leave and he referred me to Brian Smith. Joe apologized that he had to leave but he told me Brian and his staff will take good care of me. He was right. We test drove cars and he gave me their final number. No going back and forth nonsense with the numbers. I didn't feel any pressure to buy. They wanted me to take the car home that night and I did. I loved it, but I got cold feet! This was very scary for me being a divorced woman, buying a car for the very first time on my own. The next day I told him I didn't want it and I want to keep my Lincoln Navigator. Brian Smith was very nice and again no pressure. He told me to bring the car in and "let's talk". We test drove another Nissan Murano with all the bells and whistles which we're similar to my Navigator, that I loved. Well now I love my new Murano! I got a great car for a great price. No regrets! Thanks to Brian! He put me at ease and he never pressured me. I will definitely refer Mike Barney Nissan, Brian and staff to future buyers. Sincerely, Bev Galasso

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

GOOD SERVICE TEAM, WHEN I ARRIVED AT THE DEALER THE...

GOOD SERVICE TEAM, WHEN I ARRIVED AT THE DEALER THE VEHICLE WAS WHITEN UP QUICKLY AND TAKEN TO THE SHOP FOR SERVICE. I WAS ONLY AT THE DEALER FOR 1 hr.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Dealership was clean pleasent and bright.When dealing...

Dealership was clean pleasent and bright.When dealing withFrank he asked if i knew what i was looking for and would be happy to show me whatever i wanted and to ask him any question. After i saw the car i wanted he was quick to give me good pricing and willing to make any sale. Frank on several time asked if i wanted anything coffee,pop,and water.The expience was very good and not hight pressure. The next day I brought my daughter back to by the same car from Frank. I had bought 2 Rouges from Cappelino Nissan in lookport anr when I went to buy a new one from them i recieved the good ole i"ll go high you go low. Totaly great expiernce at Mike Barney

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

My daughter totaled her Hyundai Tucson and decided on a...

My daughter totaled her Hyundai Tucson and decided on a Nissan Rogue. We went to Mike Barney to look around...she found a used 2009 Rogue she liked. James Hartz was our sales guy and was very helpful and accommodating. We quickly agreed on a price and arranged financing with Tracy. My husband commented that this was the best buying experience he has ever had in purchasing a vehicle. This is the 7th vehicle we have purchased in the last 5 years. My daughter picked up the vehicle and drove it home...she went out to the vehicle about 30 min after arriving home and the vehicle would not start. It was approx 9:30PM when this occurred, she called Mike Barney immediately, they send JR out to try to start the vehicle...he couldn't get it going. He took the keys, offered to take her back to the dealership for a loaner to use and told her someone would be out in the morning to try to start the vehicle. They were there bright & early, got the Rogue started, drove it to Mike Barney and discovered a blown fuse...repaired it and had it back at her house in no time. This is the true meaning of customer service...they did everything they could to make this inconvenience as painless as possible. I would definately recommend Mike Barney to anyone looking for a new or used vehicle. Thank you James Hartz and everyone for a great experience. Bev Fierro

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Steve worked hard to get me the car and the options I...

Steve worked hard to get me the car and the options I wanted. The finance team did a very good job for me as well getting me the rate I wanted. I also have purchased two accessories for my car which went very smoothly. About two weeks after I purchased the car I noticed I was losing pressure in my rear back right tire. I took it to them thinking it was a defect in the stem, but in fact I had a nail in my tire. They fixed it for free for me. This is the fourth vehicle I have purchased from Mike Barney.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great car buying experience without the usual...

Great car buying experience without the usual "games" played by most car dealers. The entire process was smooth and very professional. Mike Barney Nissan gained my trust very quickly. The price was unbeatable and they offered me the most for my trade-in. Also, the service after the sale has been great - I feel like a valued customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

6th car from this dealership. Standard is of highest...

6th car from this dealership. Standard is of highest quality. No problems, no hassle and the sale went very smoothly to my satisfaction. . Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.