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Cappellino Buick GMC

(292 reviews)
Visit Cappellino Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (877) 460-9093 (877) 460-9093
Used (855) 570-2145 (855) 570-2145
Service (833) 725-0291 (833) 725-0291

Reviews

(292 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cappellino Buick GMC from DealerRater.

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The tech did a great job.

The tech did a great job. I was able to use a great loaner car. The entire staff was professional and courteous and the entire service experience was 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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David/ Santo made purchasing a car painless and quick.

David/ Santo made purchasing a car painless and quick. Professional and experienced.I came to test drive and left with a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great team of people to work with they fixed everything I

Great team of people to work with they fixed everything I wanted him to plus more my salesman,Caren awesome she bent over backwards to get me what I wanted. I would recommend anybody to shop there for a vehicle and go see my salesman, Caren She’ll do her best thank you everybody at Capalino Chevrolet in Boston

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dave was a wonderful and pleasant person to work.

Dave was a wonderful and pleasant person to work. Very helpful in explaining all the features on our car. Took a lot of time with us and never felt pressured that we had to leave to go to another customer. I would highly recommend Dave to all our family and friends. Glad we bought our from Cappellino.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dominick is wonderful to deal with.

Dominick is wonderful to deal with. Willing to work with you to find the right price. Great personality! Makes you feel comfortable minute you talk to him. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jackie at Cappellino was was great to work with.

Jackie at Cappellino was was great to work with. From the beginning to end she made us feel comfortable and more than just another sale! Even after the sale she spent alot of time educating us on all the features of our new purchase. We buy every 10 years or so. We're making an appointment with her and Cappellino in 2035!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Am a return customer.

Am a return customer. Because of my experience I came back, but was served by a new rep. -Dominic. He was ever bit as professional as his predecessors, and made my experience both expeditious and painless! . His cards, which I requested, will certainly go to anyone I know who’s looking! I’m SURE he will treat them as well as he did me. Tom W.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I was pleased working with David Grisanti.

I was pleased working with David Grisanti. All the issues pointed out during our test drive were addressed to my satisfaction. Also, kept me up to date on purchase progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Called the dealership about a car they had listed.

Called the dealership about a car they had listed. When I asked for the VIN number, and additional information, all of a sudden the car was sold. I was then directed to another vehicle that was for sale. Bait and Switch? Or, there were issues with the VIN lookup? Either way, this is why buyers are avoiding dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I truly appreciated the professionalism of Mr.

I truly appreciated the professionalism of Mr. Grisanti, he was always available without being intrusive. He provided other options for purchase but when I made my decision he was quick to react. As far as the dealership they are world class and provide all the amenities one looks for when purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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