Reviews
I will go no where else to buy a vehicle.
I will go no where else to buy a vehicle. Hank Graff, Chris Horwath, and Kayla are the best!! I am treated with nothing but respect from the time I walk in the door. I have nothing but praise for Hank Graff and their staff!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had oil change and tires rotated.
Had oil change and tires rotated. Paid $73 and went to my car,tires were NOT rotated,went back in and made them rotate tires.They were going to charge me and not rotate the tires, maybe they didn't change the oil also. Last time in for service changed air filter and said I had a broken vacuume line, argued and said they broke it because you have to disconnet it first before changing air filter. Chould not prove they broke it and paid $100 to have it fixed! WILL NOT BE BACK. Have bought 5 cars from graff but no more!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
my truck was serviced as promised, courtesy car is a
my truck was serviced as promised, courtesy car is a plus, team is always friendly and efficient
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They did a great job programing a module or a 2023
They did a great job programing a module or a 2023 equinox. Cody in service was great!! Also they have the best staff in Parts. Rob & Chris are awesome!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service center is great and fast.
Service center is great and fast. I was in and out in 20 minutes for an oil change/tire rotation. Customer service cannot be beat.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kayla and Dusty were fantastic to work with.
Kayla and Dusty were fantastic to work with. Very responsive and supportive throughout the process!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trent was able to get our vehicle problem analyzed and
Trent was able to get our vehicle problem analyzed and repair completed on Monday after I was a walk in on Saturday. Good job.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hank Graff, Completed my repairs in a very fast time
Hank Graff, Completed my repairs in a very fast time frame, The work was done Professionally, I Would recommend the Dealership to anyone in the future.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Poor follow no call back when ask to leave a message not
Poor follow no call back when ask to leave a message not sure the reason??
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The work performed was satisfactory but I asked for a
The work performed was satisfactory but I asked for a quote for new tires which I did not receive.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair