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Hank Graff Chevrolet

(2,988 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–7:00pm
Tuesday 8:00am–7:00pm 8:00am–8:00pm
Wednesday 8:00am–7:00pm 8:00am–7:00pm
Thursday 8:00am–7:00pm 8:00am–7:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (810) 379-1457 (810) 379-1457
Used (810) 379-1517 (810) 379-1517
Service (877) 210-3485 (877) 210-3485

Reviews

(2,988 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hank Graff Chevrolet from DealerRater.

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The Dealership charged an excessive amount of money to

The Dealership charged an excessive amount of money to “diagnose” the particular problem with my vehicle…. Even though their diagnosis ending up matching perfectly to what I told them needed replacing in the first place. After the experience It seemed as if they do this to allow them to make a hefty profit of their customers without having to perform any actual repairs once the customer realizes that the dealership’s services are un-affordable. The quote for my particular repair ($1,200) was more than double of what the two competitors within a mile quoted the repair at. $(441) and ($600) If they up charge this much on repairs, I can only imagine how much they must up charge on their brand new vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly very helpful.

Very friendly very helpful. Fast service clean and organized would recomend to anybody. I will be coming back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was promptly greeted and the staff was friendly and

I was promptly greeted and the staff was friendly and attentive to my questions. They were answered them in terms I was able to grasp. Very enjoyable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was great!

Everyone was great! Fast and friendly Service and very helpful to a new customer! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sorry, didn't get the name of the employee I was dealing

Sorry, didn't get the name of the employee I was dealing with but very easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service always a joy to go there excellent service

Great service always a joy to go there excellent service excellent work I will be a repeat customer for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service man was very pleasant to talk with got my truck

Service man was very pleasant to talk with got my truck in right away very quick props, and gave a call back when was finished.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I turned in a lease 2020 Blazer to Tyler Kent and had an

I turned in a lease 2020 Blazer to Tyler Kent and had an oil change done on 2022 Equinox.Everyone was professional,very friendly and helpful. I will definitely refer any family and friends to your business. Thank you for a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience.

Great experience. Purchased 2 cars within one year. Jacob was the best! He did great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They always do a great job on my car, are kind and

They always do a great job on my car, are kind and considerate always professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.