Skip to main content

Hank Graff Chevrolet

(3,134 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–7:00pm
Tuesday 8:00am–7:00pm 8:00am–8:00pm
Wednesday 8:00am–7:00pm 8:00am–7:00pm
Thursday 8:00am–7:00pm 8:00am–7:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (810) 379-1457 (810) 379-1457
Used (810) 379-1517 (810) 379-1517
Service (877) 210-3485 (877) 210-3485

Reviews

(3,134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hank Graff Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

They were so helpful and worked with me when I was being

They were so helpful and worked with me when I was being difficult. Janelle in the finance was wonderful and Kayla and Tyler were also fantastic..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They took care of my recall issue without any

They took care of my recall issue without any inconvenience on my part, including making sure I had a ride home and back to the dealership. They also updated me on necessary maintenance and got that taken care of for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I like Hank Graff a lot more since the lowered the labor

I like Hank Graff a lot more since the lowered the labor cost from abouut 50 dollars to about 27 dollars for a oil change and tire rotation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worker Pencil-whipped check list, did NOT do maintenance

Worker Pencil-whipped check list, did NOT do maintenance that was stated completed on paper.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was not completely satisfied with oil change process.

Was not completely satisfied with oil change process. Was disappointed in the end results, other than it was a free oil change

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Special thank you to Trent.

Special thank you to Trent. He has worked really hard to rectify my problems with my Traverse.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Morgan Stevens was great.

Morgan Stevens was great. She explained and handled everything when I purchased my new truck. Days later I called with more questions and she took time to explain with no problems. I will recommend her over and over again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an appointment and I was taken in right on time.

I had an appointment and I was taken in right on time. They got me settled in the waiting room and 30 minutes later I was on my way home. Very simple.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil Change Department, I was greeted very professionally

Oil Change Department, I was greeted very professionally and pleasant to talk to, plus the oil change technician was also great to talk with. Both employees were obviously very happy to work at Hank Graff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was fast, unable to install my cargo liner I

Service was fast, unable to install my cargo liner I purchased with my GM rewards.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.