Reviews
Write a reviewgreat!
Awesome service! I worked with Riley at Ford, she is one of the most professional sales consultants, and will take care of you! Highly recommend her to anyone that needs a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this great review and for mentioning Riley! We appreciate your business and look forward to serving you soon! The Preferred Ford Team
great sales consultant!
I've been working with Riley at Preferred Ford, she is the best! Very easy going and doesn't pressure you at all! If you are in need of a new or used car go to her for help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for taking a moment to share your buying experience with others! We are thrilled to know Riley was such a help! Please come visit us if you need anything else, be it service or sales. The Preferred Ford Team
great sales consultant!
Riley has been such a help in buying my vehicle! She is the best to work with, go to her if you are in need of a new or used vehicle! She is so easy going, and there is no pressure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. The Preferred Ford Team
awesome dealership!
I would definitely recommend going here and seeing Jason. I went in wanting to stay within a tight budget and they were able to keep me in my budget and get me out of a car I didn't want into and SUV that I love! Everyone there was very friendly and down to earth. Wasn't pressured at all. The process was simple and painless!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review, Rhonda. Please come visit us if you need anything else, be it service or sales. The Preferred Ford
Preferred Ford Review
Prompt reasonably priced service from an excellent staff.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Randy, thanks for the kind words! Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. The Preferred Ford Team
Excellent Service
This was my first experience with Preferred Ford, but my second car lease with the assistance of David Ramos. David went above and beyond both times to make sure I was extremely satisfied with the vehicle I was going to lease. He was able to meet my needs and wants of a new vehicle and beat my expected monthly payments. He took the time to make sure I understood all the new futures of the new car and that I was comfortable before leaving the dealership. I would recommend anyone looking for a new car to see David Ramos at Preferred Ford Grand Haven.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brie, thanks so much for taking a moment to write such an awesome review and for mentioning David! He works hard for our clients and we are glad to know his efforts are appreciated. Until next time! The Preferred Ford Team
Great Service
I emailed a tech question out to our salesmen of which we purchased a car from about 3 months ago and within about 5 - 10 minutes I received a complete response to my question! His response and answer was very good customer service. Thank you David
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Diane, we are so pleased to hear David was of help! Thanks for taking a moment to share your experience with others. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. The Preferred Ford Team
by George Boyle
I was really impressed with David Ramos, he was optimistic through the whole process, instead of getting a used car like I thought I was going to have to get he worked his magic and got me a new car with lesser payments as I thought I would pay
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
George, thanks for writing this great review and for giving us the highest rating. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. The Preferred Ford Team
Very Happy!
We just purchased a 2015 Escape from Bill Fisher. We were swept away with good service and attention! We would like to thank Bill, Dave Niles, and all the rest of the crew, for making our purchase experience so nice. Thanks again!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. The Preferred Ford Team
Our purchase experience with a 2014 F150.
Jason was our sales consultant, as he met us at the door. He was very knowledgeable of the vehicle and the product line. He was always extremely cordial and was willing to work with our schedule, which can be very difficult at times.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind review and for mentioning Jason. He works hard for our clients and we are thrilled to know his efforts are appreciated. The Preferred Ford Team