Reviews
Ford's are the best
I buy nothing but Ford trucks. I never shopped at Milnes before. I had a good experience. The salesman Kase came right out the door to greet me. He was very helpful. Still Ford tough!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good job!
I had never bought a car before so I was nervous. Case was so nice. He made it fun! I love my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shopped for a new lease.
Cody was very helpful and got us exactly what we wanted, a blue 2017 Escape, even though he had to get it from Brighton, Mi. We love it and it's affordable too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very pleased
I was very pleased with my experience at Milnes Ford. My salesman Case was very friendly and helpful. I would recommend your company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience!
I had been shopping for quite some time for a used vehicle for my teenage son. When I went to Milnes I was treated very well. The salesman Kase took a lot of time and was very pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you!
Thank you to Kase Spinney for helping me purchase my first car! I love it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
fast and easy
My salesman took the time to find the perfect car for my daughter. We also received quick delivery of the vehicle, the salesman worked with us on our free time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Consistently satisfied
I have three vehicles serviced at Milnes Ford; a 2009 F-150, a 2013 Focus and a 2015 Expedition. Most recently, the F-150 had a tune-up performed along with the repair of a minor electrical issue. Service Advisor Tim kept me apprised of the status of the maintenance and repairs. Although the electrical part (seat heating element) was not in stock, he had it delivered and installed the following morning. The truck was ready for pickup by 11 a.m. Separately, whenever I bring in any of my vehicles for routine maintenance, i..e. oil changes, the vehicle is ready within 30 - 45 minutes (even when I have not made an appointment). Overall, I find the customer experience to be pleasant and accommodating. The service staff will recommend optional services but will not push back when the customer declines (unlike the stereotypical mega dealerships).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice experience!
This was my first experience with Milnes Ford. I was very pleased. My salesman Case was very helpful and made the buying easy. I will recommend your company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks
My husband and I had been looking for a vehicle.for our son. Kase went above and beyond locating a truck that worked for us! Great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase