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Milnes Ford

(269 reviews)
Visit Milnes Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–7:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–2:00pm 9:00am–2:00pm
Sunday Closed Closed
New (810) 380-5609 (810) 380-5609
Used (810) 380-5076 (810) 380-5076
Service (810) 380-5562 (810) 380-5562

Reviews

(269 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ford's are the best

I buy nothing but Ford trucks. I never shopped at Milnes before. I had a good experience. The salesman Kase came right out the door to greet me. He was very helpful. Still Ford tough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good job!

I had never bought a car before so I was nervous. Case was so nice. He made it fun! I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shopped for a new lease.

Cody was very helpful and got us exactly what we wanted, a blue 2017 Escape, even though he had to get it from Brighton, Mi. We love it and it's affordable too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very pleased

I was very pleased with my experience at Milnes Ford. My salesman Case was very friendly and helpful. I would recommend your company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

I had been shopping for quite some time for a used vehicle for my teenage son. When I went to Milnes I was treated very well. The salesman Kase took a lot of time and was very pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you!

Thank you to Kase Spinney for helping me purchase my first car! I love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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fast and easy

My salesman took the time to find the perfect car for my daughter. We also received quick delivery of the vehicle, the salesman worked with us on our free time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consistently satisfied

I have three vehicles serviced at Milnes Ford; a 2009 F-150, a 2013 Focus and a 2015 Expedition. Most recently, the F-150 had a tune-up performed along with the repair of a minor electrical issue. Service Advisor Tim kept me apprised of the status of the maintenance and repairs. Although the electrical part (seat heating element) was not in stock, he had it delivered and installed the following morning. The truck was ready for pickup by 11 a.m. Separately, whenever I bring in any of my vehicles for routine maintenance, i..e. oil changes, the vehicle is ready within 30 - 45 minutes (even when I have not made an appointment). Overall, I find the customer experience to be pleasant and accommodating. The service staff will recommend optional services but will not push back when the customer declines (unlike the stereotypical mega dealerships).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Nice experience!

This was my first experience with Milnes Ford. I was very pleased. My salesman Case was very helpful and made the buying easy. I will recommend your company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks

My husband and I had been looking for a vehicle.for our son. Kase went above and beyond locating a truck that worked for us! Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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