Milnes Ford

everyone there was very helpful and bent over backwards for us. They went over the vehicle and pointed out all the features, also gave us a delicious cup of coffee

Absolutely amazing. My fiance and I came in to purchase our second car from this place and are happy with everything. Of course we looked around and just like the first time Milnes had the best deal. We worked with Randy and I was so pleased with him. He was able to handle me, im very picky and get off topic alot but Randy was able to keep us focused on topic. Randy is willing to work to get everything one asks for. He goes above and beyond what most sales people will do. Im pretty sure no is not in his vocabulary! Will be back for sure and see Randy when time comes for a new car again!

I purchased a used Toyota Tacoma from Milnes Ford and had a great experience. Randy had the truck ready for me when I arrived for a test drive even though I was early. I loved the truck and Randy made the process of purchasing it painless. The staff went through the effort of starting paperwork and appraising my trade in before I even decided to purchase the Tacoma just to ensure that the process was ready for me when I made the decision. Randy kept in contact with me the next day through text as I was at work and let me know how the financing search was going to ensure I got the best rate. The great experience continued when a week after purchasing the truck When I received a card congratulating me on my wedding taking place later this year.

We have purchased a number of cars and have always had an excellent buying experience at Milnes Ford. Our sales representative Cody Paehlig does an outstanding job of customer service.

I was looking for a pretty specific truck and found they had one listed. Called down before they opened and got RJ on his cell phone. Told him I was driving 4 hours and already on my way. He was ready when I got there and the truck was what he said it would be. RJ was no BS when asked questions about the truck and it's history. RJ and manager Ken were great to deal with and joke with while making the deal. I had my own financing, but Kieth was still nice to talk to and offer me other options if I choose to. Other employees I ran across were also very polite, (holding doors and greeting me hello) Pricing was great and they took pride in keeping the prices low. The drive was worth it and I made it back home 4 hours away in time for dinner with my new truck. I would recommend anyone to Milnes without hesitation, and I will probably make the drive again for my next one due to the prices and service.

Salesman Kase and sales manager Ken were dishonest, unprofessional, lacked customer service basics. Drove 1.5hrs to purchase a vehicle only to learn a literal laundry list of things wrong with the vehicle. That wasn’t the worst. Although I was purchasing the vehicle, they ignored me and spoke to my man FRIEND instead, even got his number and spoke with him concerning details of MY purchase without my permission. Then failed to follow up AT ALL with me. Do yourself a favor. Drive past them. Thank me later!!!

The service manager, Dave Lucas and his staff, did an excellent job on servicing my vehicle. The service work was completed in a very timely manner and everything is working great since that time. I would highly recommend the service department of Milnes Ford.

On recommendation from my wife, I took my 2008 Jeep Wrangler to have it detailed at Milnes Ford. I was amazed on how great it looked when I picked it up. Dylan Leppek worked magic on my vehicle!

They did an oil change wrong overfilled the oil which caused plugs and coil to go bad from oil flooding into the air filter duct and passing through the throttle body then expected it to be paid for when they caused the problem and didn't fix it correctly twice they had the vehicle for two weeks all together

Absolutely loved our shopping experience at Milnes Ford! The salesman Kase Spinney was such a delight to work with. He was very knowledgeable but never pressured us! The only negative is that Kase is married. I have a granddaughter that could use a sweetheart like him!