Reviews
A great experience
Had a great experience working with Mason and rest of staff on purchase of new truck, very Friendly and professional. Job well done. highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
Hello, We had a great experience with Rhonda. We went in on a Wednesday Night to inquire and drove away in our new car the next day. Evertything was really smoothe. This is the second car we bought from Milnes Ford and will continue to buy from them in the future. Thanks very much, Marcy and David Laird
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Best Experience & Service With Sarah Denton
My experience was awesome, Sarah Denton is the girl to see! She treats you like family!!! She is very friendly and personable. The trade in value's are amazing! Go see Sarah Denton for excellent service and a memorable experience ;)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A Great Car Buying Experience
What an excellent experience I had working with Rhonda and all the staff at Milnes Ford. She was doing some heavy multi-tasking but managed to never miss a beat. She went over and above, and stayed late on a cold Saturday to make it happen for me. The follow-up communication has also been excellent. I could not be more delighted with my purchase. Rhonda is a gem, and they are lucky to have her.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great new car buying experience!
Rhonda Jones took excellent care of us and made sure that we were comfortable and satisfied with all aspects of a new car purchase. My husband I so much appreciated her professionalism and friendliness. She is a credit to and a positive representative of Milnes Ford. Everyone at Milnes is knowledgeable and helpful and this was one of the best buying experiences we have ever experienced. Thank You Milnes Ford and Thank You Rhonda!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very friendly staff, got me exactly what I wanted!
My experience at the dealership was fabulous! Everyone was very friendly and helpful. They went and searched for a car for me and found exactly what I wanted at the price I wanted. I feel they went above and beyond customer satisfaction during the process. I would absolutely recommend this dealership to anyone looking for a new/used car. Top notch service!!!! I dealt with Aaron Leonard, he was outstanding, answered every question I had and responded very quickly to emails! If you want a pleasant and enjoyable transaction go see him, he will make it happen!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rhonda did an excellent job !
This review concerns Salesperson Rhonda. First of all, THANK YOU RHONDA, YOU DID AN AWESOME JOB. From my first phone call to Milnes Ford in Lapeer, MI, to completing the sale, Rhonda was knowledgeable, professional, and personable. For example, before we went all the way to Milnes Ford, my wife Terrie and I appreciate how Rhonda told us everything she could concerning the car I inquired about, The car was just as Rhonda said it would be, and that meant a lot to us ! We purchased the car at a fair price and we are still enjoying it to this day ! Thanks again, Paul & Terrie Essmaker
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Being a first time buyer the Milnes Ford staff made the process less scary and made me feel comfortable in my purchase. My sale associate Sabrena Fuller listened to all my requests and helped me find the perfect vehicle and was very friendly and helpful during the process. The staff made me feel like it was one big family and I couldn't have asked for a better experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Professional / Prompt Responses.
Rhonda - this young lady was handling inter-net activity and responded quickly (even on an off-day) and followed-through on my request. Very professional !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Huge effort but no success
Searching for a Ford I happened upon a woman named Rhonda who bent over backwards to try and help me find an Edge. After weeks of her diligently searching , unfortunately we could not find one that would fit my budget. If you are looking for a vehicle from Milnes, ask for Rhonda!! Absolute sweetheart who loves to help out customers like myself!! Thank you Rhonda for all your help!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase