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Joe Cecconi's Chrysler Complex

(675 reviews)
Visit Joe Cecconi's Chrysler Complex
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–6:00pm
Sunday 10:00am–3:00pm Closed
New (716) 402-5563 (716) 402-5563
Used (716) 205-3763 (716) 205-3763
Service (716) 775-6256 (716) 775-6256

Reviews

(675 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Cecconi's Chrysler Complex from DealerRater.

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Renee Campbell

Very good experiance, friendly and helpful. The staff was professional and courtious.Over all nice plesent experiance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mark Shirback

My family and I have done numerous transactions over the past 10 years with Mark and he has always made our buying process smooth and easy. He is a true profesional and I would highly recommend him to anyone looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had a great experience

Had a great experience buying a car at Joe Cecconi Chrysler. John was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Presentaion

Salesperson (Carlos) was absolutely amazing and had great presentation !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent expericene again at Joe Cecconi

This is my third Grand Cherokee Overland . I experienced excellence again at this dealership. I have purchased eight vehicles from Tony Ricco. He is a great salesman. Bob Barba is a fantastic General Sales Manager!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Great service and everything was fast and easy. It was great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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David Dorato

Mr. Dorato was pleasant, showed us many options and financial savings. Answered our questions and concerns. Made sure our insurance and reigestation were properly handled, 2015 dodge charger is exceptioncal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Where do I start?

So in December I go to trade in my truck for something smaller due to medical issues. I decided on a 2016 Jeep Compass. Had to have someone cosign for me and off with the Jeep I go.... Seems like a smooth transaction right? Well hold on tight this is where it gets rough.... So a few weeks go by and I get a call from the bank for the loan they informed me that because someone (at the dealership) lied on the credit app they can't approve the loan. Great what happens now I call the dealership ask what is going on and who lied about stuff? Still don't know who but they say we have another bank to take the loan I say good let's get this done. Send out paperwork and it gets sent back again!! OK xxx you people do this everyday. So this entire time my traded in truck is sitting at the dealership still not paid off although I've been driving my new jeep now for over a month. And my credit score is taking a beating because they repeatedly tell me they've sent the payoff for it here we are today and the trucks still not paid off! Well finally we get a loan secured only took two and a half months but finally got it done! However still have no registration for the new Jeep and the temporary is expired has been since the 14th. Not to mention the missing 75.00 still hasn't been found nor do we know why it disappeared. If you deal with this dealership only deal with Richard Geiss

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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David Dorato

David Dorato my salesman always makes sure to go agove and beyond, he was very good to me. I loved working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pancho Santiago

Very happy with the whole experience Julian Pancho Santiago was amazing. Will definitely recommend hin and the dealer ship!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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