Reviews
Excellent service
Carlos Hernandez was our salesman. He was outstanding along with Rich in finance. We will be back to purchase another vehicle very soon. Carlos took his time with us and went above and beyond to help us. I would not hesitate to recommend him to family and friends. He is truly the best. Best car salesman I have ever worked with. Rich also was outstanding in working with our circumstances. Thanks to both of them.
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pancho never steers me wrong
Pancho always looks for the best option that will not put me in uncomfortable situation financially. He has earned a customer for life. I trust his opinion and always look to him for any vehicle advice when I purchase my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My Sales Man
Pancho was pleasant, informational and makes you feel like your being listened to. He takes the time to know you and your family and concerns. He is an exception to the normal pushy sales people.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great salesman
Julian Pancho Santiago has always given us great service and service rat is why we recommend him to all of our family and friends he always goes the extra mile to take care of us. Great service with a smile and knowledge.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Don't usually look forward to going to a dealer to find a car but the staff at cecconis made it a lot easier. Dino was our salesman and he couldn't have made it any easier. Everything we could asked for!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very poor after sale treatment
They are quick to sell you a vehicle but after the sale will kick you to the curb. They will not return phone calls and their so called "referral" program checks never get sent out. Look for a different dealer that will communicate with you!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Top Notch
Based on my circumstances, I went in with every intent on purchasing a used car that was older and had higher miles than my trade and didn't even consider a new vehicle. Pancho took the time exploring different options and wasnt pushy about it at all. I did end up getting a new car and with an even lower rate than current financing. He took the time and made sure I knew how everything worked and was set up properly as far as connecting the blue tooth, etc. I highly recommend Pancho to anyone on any day. It was well worth the 1/2 hour drive to get there from Buffalo. This had actually been my second A+ car buying experience at this dealer with the same Salesman. I was very pleased indeed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Awesome sales staff
My husband and I have bought 3 vehicles from Joe Cecconi's and have recommended many of our friends and family members to do the same. Our salesman Pancho was absolutely wonderful and walked us through the entire process with great ease. He is the one we recommend to everyone to go and talk to about buying a car. I will never go anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service and a happy customer!
Pancho made sure that whatever vehicle I choose that it was right for me. He never pushed me to buy anything until I was ready and this was a huge deal for me. I have had many issues with past vehicles and I walked away with the coverage I needed and problems that were solved before they happened. He definitely had my best interest and I was so happy to walk away with a 2015 Jeep Patriot. BEST.SALESMAN.EVER.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very Satisfied
I had a good experience at the dealership and I was very satisfied with the staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase