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Zimbrick Buick GMC Eastside

(805 reviews)
Visit Zimbrick Buick GMC Eastside
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–4:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2018 consumer dealer award
New (608) 729-3829 (608) 729-3829
Used (608) 729-3827 (608) 729-3827
Service (608) 729-3833 (608) 729-3833

Reviews

(805 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zimbrick Buick GMC Eastside from DealerRater.

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Satisfying!!!

Jeff was an absolute pleasure to work with! One of the quickest buying experiences we've had along with straight to the point. We did a trade in as well and Zimbrick was very fair on price. All in all the deal we left with was such a great deal and Jeff couldn't have been more helpful and courteous! Definitely will be back in the future. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jeff's the man!

After a few unsavory experiences elsewhere we decided to go see Jeff, who has helped my family out in the past. He made the whole experience exciting and easy and as a first time car owner this meant a great deal to me. Thanks Jeff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience!

Great experience with Tom at Zimbrick East. He made everything easy for me from selecting a vehicle, test driving and leasing. I really appreciate his communication, guidance and direction. He was easy to get ahold of and answered all of my questions. I really have appreciated the whole Team at Zimbrick East

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Easy and Enjoyable

Jeff was very easy to work with and accommodating when I asked to take the car for an extended test drive. I decided to purchase the vehicle and Jeff made the process easy. About a week after purchase there was a minor issue that came up so I brought it back to Zimbrick for an inspection. Jeff was right there to assist in any way he could. Zimbrick ended up taking care of the issue with no hassle and no charge to me. Overall I am pleased with my purchase and my experience working with Jeff and Zimbrick has been very positive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick, easy, accommodating!

Jeff was great to deal with. He was very quick and efficient with out making me feel rushed. He was knowledgeable about the class of car I was looking for reguardless of manufacture. He made thing happen at good price with out hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Experience

I decided to stop into Zimbrick Eastside on a Thursday afternoon with no appointment to see what my next vehicle would be. If it worked out great, if not it wasn't meant to be. I was greeted by a gentleman who had turned around from what he was doing to ask if he could help me. Jeff Schumann took the time to let me drive different vehicles to see what I felt comfortable in. He would ask questions to see what was important to me and together we determined that maybe the Buick Enclave was the vehicle for me. Being the person I am I decided to leave and think about it. Needless to say I was back in 3 days to have my husband drive it, then back on Saturday to make the purchase. Jeff was flexible with his time to accommodate me, he took time to explain different options. Jeff has gone above and beyond to explain features and functions on my new Enclave so I feel comfortable. He is available when I have questions and if he's not will give me a call back as soon as he can. I will definitely recommend Zimbrick and Jeff Schumann to my friends and family! Thank you Jeff for the great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best Car Buying Experience

My husband and I went to Zimbrick to check out the new small SUVs and cross-over vehicles. We had been shopping other local dealerships and Zimbrick was one of about five we visited. Walking into the Zimbrick showroom, we were greeted by a friendly receptionist. She located a salesman to assist us, and within just a few minutes we were speaking with Jeff Schumann. Jeff asked a lot of questions about what we were looking for, and we looked at several vehicles and drove two. We found Jeff to be friendly, personable and not pushy. We never felt pressured to buy anything. We settled on a GMC Terrain and he made the rest of the transaction easy. We had questions after taking delivery of the vehicle, and Jeff quickly assisted us. This is a really good place to buy a car. I will definitely recommend Zimbrick and Jeff to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Just what I was looking for

When I decided it was time to buy a truck for my new business, I selected Zimbrick Eastside to help me. I had been delighted with my last purchase experience at the dealership and I knew they could provide me with exactly the right truck to suit my needs. Sure enough, I was right, they didn't disappoint me. One of their top-knoch salesman, Tom McConnell, worked with me to make sure I was satisfied throughout the selection and purchase experience. I couldn't be happier with my new GMC Sierra, and I am delighted with folks at Zimbrick Eastside who helped me acquire it. Sincerely, Brett Wedekind

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

"Not a bad guy to deal with"!

Jeff was on the ball when I had to speak with him on the phone and quite the character in person. He has a great sense of humor and down to earth; which is missing now a days in sales and life. He made the deal go smooth and relatively painless. My wife and I now have a Yukon Denali that we are very happy with. I would not hesitate a second in recommending Jeff Schumann to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Exceptional customer service

My salesman, Jeff Schumann has provided exceptional customer service. I went into the dealership not knowing what kind of car I needed or truly wanted. He took the time to really listen to me and helped me figure out what features were important to me. We found a car that fit me perfectly and I’m very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.