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Pritchard GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pritchard GMC from DealerRater.

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BUYERS BEWARE This is dealing with the Pritchard

BUYERS BEWARE This is dealing with the Pritchard purchase of Schukei Chevrolet. THEY NO LONGER HONOR SCHUKEi's LIFETIME OIL, TIRE, AND BATTERY program that was purchased with the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

had a great experience at prichards.

had a great experience at prichards. they helped me out greatly big thanks to josh ! he worked with me to find the perfect car for me despite running into bumps in the road! very greatful for him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

5 V reference was the reason it was taken in.

5 V reference was the reason it was taken in. Very thorough on the work that was performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

I brought my pickup in for an oil change & tire rotation. While I waited I talked to the staff & updated my order for my next leased pickup.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Great people, great service.

Great people, great service. We moved here from Minneapolis last July and the dealership did everything possible to get us into a car that we love! Can’t wait for our next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always great at getting me in when it’s convenient for...

Always great at getting me in when it’s convenient for me, complete the service professionally. Always welcoming!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

What I didn't get from Pritchard Chevrolet I got at Mason...

What I didn't get from Pritchard Chevrolet I got at Mason City Buick, honesty! Will definitely shop there in the future. Thanks Tim and Boss!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Simply Great!!!

These guys go above and beyond in all they do!! From selling to servicing, they are the best!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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EXCELLENT SERVICE

Very friendly, clean waiting room and bathroom's, service was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Engine light diagnoses.

My check engine light came on, so I took my car in to have the problem diagnosed. It turned out to be a slight leak in the gas filler neck that would have cost over $800.00 if I wanted to fix it, but they said that given the age of my car, it wasn't worth doing, since it wouldn't affect my mileage or engine function.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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