Reviews
Horrible experience.
Horrible experience. Acted like I was a nuisance. Not knowledgeable rude etc. Love sales department
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We strive for knowledgeable and courteous service, so I'm sorry to read this feedback. We would like to ensure you this is not reflective of our usual standards. Please reach out if you'd like us to address any specific issues or concerns you have.
We had a lot of problems that we had to deal with, but
We had a lot of problems that we had to deal with, but Britt was patient and helped in anyway he could
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear Britt was able to assist you through the challenges at Garber Buick. Thank you for sharing your experience with us!
So appreciate the time taken in explaining the cars
So appreciate the time taken in explaining the cars options, including differences & comparisons between different makes!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you appreciated the detailed explanations at Garber Buick. Our team is always here to help with any questions or comparisons!
They did a good job and Adam Whiteherse and others are
They did a good job and Adam Whiteherse and others are very knowledgeable, polite and professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad Adam Whiteherse and our service center team at Garber Buick provided service with expertise and professionalism. Thanks for the positive feedback, see you next time!
I went in to look at one car and ended up buying another.
I went in to look at one car and ended up buying another. Matt Shauman was our person. He was kind and patient while we inspected everything. The experience was calm and reassuring.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Leslie, we're delighted to hear that Matt provided a calm and reassuring experience for you at Garber Buick. Enjoy your new car!
Fast, friendly service technicians with great knowledge.
Fast, friendly service technicians with great knowledge. Would definitely recommend my family and friends to the service team at Garber Buick on State St., Saginaw, MI.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending our service team at Garber Buick on State St., Saginaw, MI! We're glad to hear that our technicians provided fast and friendly service. We appreciate your support!
Vehicle dropped off night before.
Vehicle dropped off night before...No offer of shuttle when vehicle was done being serviced. 'Had to stand around before being helped. Staff was pleasant and seemed competent. Service goal was achieved. Average needs/expectations were accomplished...Nothing more, nothing less. Thank you for this follow-up.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. While we're glad to hear that our staff was pleasant and competent, we apologize for any inconvenience caused by the lack of shuttle service and wait time. We appreciate your feedback as it helps us improve our services. If there's anything else you'd like to discuss, please feel free to reach out.
Adam was very dependable and thorough.
Adam was very dependable and thorough. Treated with dig;nity and respect, not like some service employees over there. Since Rod S. left we have been having a hard time finding another service person, but finally we found Adam. We will be staying with him.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear Adam provided dependable and respectful service at Garber Buick. We appreciate your loyalty and look forward to continuing to serve you!
Helped me find a perfect car that suited me and was
Helped me find a perfect car that suited me and was patient throughout the entire process. Very nice people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hailey, we're delighted to hear that our team at Garber Buick helped you find the perfect car and made the process enjoyable. Thanks for sharing your experience!
Everyone was very helpful and went the extra mile for us.
Everyone was very helpful and went the extra mile for us. They were all very knowledgeable!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m happy to hear that our team left a strong impression on you. If there’s ever anything else that Garber Buick can do for you, please don’t hesitate to reach out!