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Lithia Ford Idaho Falls

(941 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award 2017 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 795-3019 (866) 795-3019
Used (866) 795-8248 (866) 795-8248
Service (877) 675-7816 (877) 675-7816

Reviews

(941 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Ford Idaho Falls from DealerRater.

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Love our new F250

Dustin made our truck buying experience so easy.He was great showing us all the details about the truck and how to use everything. Thanks for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service Representative

Matt is very good at his job. He listened to my wife's concerns about her car and was a great help, with a professional and kind demeanor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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It was good.

Because everyone who I that worked with was great.They worked hard to help me get what I wanted.They got me a good deal.Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer service

Thank you to these great guys for their time, patience, wonderful sense of humor and above all their professionalism....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service

Shane help me get into a cpo ford edge he was great to work with threw all stages of the deal with no pressure in buying. I would refer him to anyone I know and I would also buy from him again! Thank you again Shane.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Now I need the new Explorer! Shane Richins

Showed up at Broadway Ford looking for some wipers. Shane helped me get a pair of new wiper blades, its amazing, I can see! Sat and discussed some possible trades, Shane let me test drive the new Explorer. It drives nice and is good looking inside and out! We'll be back when we are ready to trade!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

Easiest car buying experience. Kayla was wonderful. So easy going and went the extra mile to make the process comfortable and hassle free. Felt we were treated fairly and having no regrets.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I recommend Broadway Ford!! Great experience!

I visited Broadway Ford looking for a family vehicle in my price range and Shane took the time to search for one! He was knowledgeable about the vehicles. This dealership is a kid friendly environment, Shane was all around great! We'll be back, Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Fantastic

I had such a great experience going to Broadway Ford in Idaho Falls! Ebony Lewis was so great helping me find a car and purchasing it. She was very professional and I would recommend anyone to see her for their next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you Broadway Ford

No matter when I call or what the problem is Blake and Jason always get me in as soon as they can. Thank you Broadway Ford Service Department for working hard to put your customers first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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