Lithia Ford Idaho Falls

My sister suggested we visit Broadway Ford to talk to them about some work we needed to get done on a used F-150 we recently purchased from a private party. We did and made an appointment. Took the truck in and they did an inspection, replaced the battery, did a tune up, found the oil leak we mentioned and another maintenance item we needed to deal with. Each time I talked with Blake he was courteous and Jason not only was courteous but took the time to explain what was going on in detail. Also, each time I called to check in and get the status of the work, they knew immediately who I was and didn't have to go on a long search to get my information. We were hesitant to go to a dealer but we're glad we went to Broadway Ford. Thanks Jason!

We hit a deer in northern Idaho with our truck and 5th wheel. We went into the dealership first thing Monday morning; they called Robert from the body shop over immediately and he took our truck across the street moved another vehicle out to get our truck in to assess the damage. He had new radiators ordered before 9 o'clock to be delivered by next morning and they were installed by 4 PM the next afternoon so we could continue on our way. We still have body work to do but mechanical function of our truck is fine. The speed and courtesy they treated us with was exceptional. If we ever need any work done when passing thru Idaho Falls we will definitely stop there.

This was my first experience with Broadway Ford and I felt that they treated me very courteously and met the price that I needed to be at. Shane Richins was great help and stayed in touch with me through the whole process. He did what he told me he would do and even came in to meet with me on his day off as that was the only time I could get there.

I was thinking about purchasing a car and I spoke with Ebony's mother and she told me to give Ebony a call. I called Ebony Lewis and she was very helpful. She gave me all the helpful information I needed to purchase a car. I will recommend others to shop for a new vehicle at Broadway Ford!

I came in to get some information on the F-150 and Polo greeted me and was very helpful and knowledgeable on the F-150's. I will be coming back when I'm ready.

After our accident the Robert in the body shop went above an beyond so that our trip was not ruined. Fantastic customer service! Very satisfied.

Delivered very well on my expectations. This is the first time I have purchased a Ford. Polo handled the transaction extremely well. I would recommend Polo and Broadway Ford to anyone looking for a quality experience. Polo stayed well after everyone else in the dealership had left for the night to complete the purchase and deliver my truck to me.

I'm in love with my 2014 Escape! I went in and told Matt Carroll what I was looking for in a car and he found me exactly what I wanted. He is very knowledgeable of every car on the lot and was patient and accommodating throughout the whole process!

Dustin and Polo were very helpful and knowledgeable in helping my wife and I in the purchase of our new F150. Their sales approach was greatly appreciated as we felt little to no pressure but only their commitment to thoroughly answer our questions and to be helpful. Tyler was instrumental in getting us to a price we felt comfortable with as well as a fair trade in value on our old vehicle. Paul made the difficult job of writing out the check very tolerable. All and all, it was a good experience!

Broadway Ford was an amazing place and experience for me as first time buyer. Shane Richins, Ebony Lewis, and Tyler Potter took really good care of me and helped me find the truck i was looking for. I highly recommend this place.