Skip to main content

Showcase Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Amazing

The most amazing, caring people I have ever experienced in a car dealer place. Welcoming and understanding. Will go above and beyond. I'm in awe of the customer service here. Love love love it!! Especially Darrelle in the maintenance but really everyone is awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind review Jessica.

Karen P.

Everyone was very friendly, helpful, patient, and genuinely concerned about what I was interested in. Absolutely no high pressure tactics. The buying experience was top notch. No complaints. Facility was clean and welcoming. This is my third car in 15 years from Showcase and as a family we have purchased six Mitsubishis. Love the cars and the service department is very accommodating and I believe honest and up front. We're fortunate to have Showcase in our town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Karen, happy to hear this!

Transmission repair

My Outlander needed a new transmission which is very hard to find. Darrel in service went above and beyond to help me get a new transmission at the cost I could afford. Thank you, you are awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Melody for the 5 stars. We appreciate your visits and are always happy to assist you.

service an repair

excellent service each time we come in, all 10,s. very helpful, caring , an knowledgeful, service,,each time we come in.We would recommend their service department to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Mariyn, thank you very much for your kind review. I am glad we were of help!

They treat you like family

We just purchased a Mitsubishi Mirage several weeks ago from this dealership. Throughout the whole buying process we were treated with respect and full attention was given to all of our questions and needs. Mind you, we didn’t purchasing the most expensive vehicle there, but we were still treated with respect even though we were buying a used car. We weren’t pressured to buy a more expensive vehicle, or a pricey service warranty. When we came back a week or two later with a few small issues (a stone nick on the windshield and worn wipers), they paid for both! Our salesperson, Ruthie, was wonderful, and Andy was very visible and present on the sales floor and throughout the dealership. While I was waiting at the windshield repair shop, I chatted with the man who serviced our vehicle. I expressed surprise when he told me the cost was covered by the dealership. He said he has worked with them for years, and really liked them all. He said Andy was a great guy to do business with. I would highly recommend purchasing a vehicle here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Kelly! We really appreciate your review, so kind :)

Great customer service

I really appreciated the customer service and quality of the autos Showcase has. My buying experience was hands-down, the best one I've had at any dealership. Pleasant and attentive without being pushy. Ruthy was so great to work with and every one was helpful and the whole purchasing process was easy (I was prequalified for a loan, which helps). We worked through a small glitch without an issue. How many owners of dealerships are right out with the rest of the staff to help like at Showcase? I don't know, but it sure impressed me to get that knowledge and attention. I have confidence that my CPO Outlander is just what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Lisa, it was a pleasure working with you. And we hope to continue to be of help.

Great friendly staff

Great friendly staff. They did not pressure me into the purchase. l love my vehicle and my next purchase hopefully will be through them also!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for your comment, very glad we were able to help you :)

Great customer service and very friendly!

Me and the husband were passing by and decided to look through the lot after hours, a nice man came out to talk to us and apologized that everyone was gone but he showed us his personal vehicle inside and out and gave us ruthys business card to call when they opened. Gave her a call and she drove the vehicle out to me to let me test drive the vehicle on my lunch hour at work!! Then found out the nice gentleman was the OWNER that was so nice to us after hours showing us his vehicle!! Everyone there was sooo nice we ended up purchasing a vehicle from them and would definitely go back!! Highly recommend, great customer service 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for the review Kristian, it was a pleasure being able to help you!

Best Buying experience

Ruthy and the team were very nice and helpful. It was my first experience buying a new car and they made it so easy. Overall, it was a great experience with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're so glad that you guys popped in and that we were given the opportunity to help you! Please visit us again :)

Best experience I’ve ever had with a dealership

Everyone took their time with us. All of our questions were answered. Would highly recommend this dealership. Love my new ride. Thanks to all for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for visiting Showcase Mitsubishi, we are glad that you are happy!