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Showcase Mitsubishi

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (63 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2011 Nissan Leaf

Kevin Rodriguez and the sales team were excellent. They did an excellent job with the sale paperwork, payment and shipping. They followed up after delivery to answer any questions or concerns. Will buy from them again anytime ! Han Dinh

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review Han! Here at Showcase we try to make the process as easy as possible for you, no matter the distance between you and I. Please let me know if you need anything in the future and glad you are enjoying the car! -Kevin-

Inexpensive First Car

You must go to Showcase and visit with Kevin and Andy! These guys are outstanding. They make things super easy and follow up. We were looking for an inexpensive car for our son. They sold us an 11 year old Ford Fusion. Kevin set up a delivery date. We dreaded going because we figured it would be a 2 hour ordeal because nothing would be ready. We pulled up, the Fusion was sitting out front. Detailed inside and out as if it was a new car. Full tank of gas too. We walked in. They had all the paperwork ready and copies of our insurance. They took us to the office, we signed papers and were out the door within 15 minutes. Kevin called the next day to make sure everything was ok and checked in a month later. Andy also followed up with us and said don't hesitate to call if we need anything. I would have thought we were buying a brand new car. The are just genuinely nice to work with. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review Jeff! We truly appreciate your business and it was an absolute pleasure working with you and your family! No matter new or used we take pride in what we do and we are happy it shows. Do not hesitate to contact us for any future needs and hope to see you again for the next one!

To buy a car

The Outlander is a great ride. I would recommend this vehicle to all my friends. The salesman Dan took extra time to show me all the options on my Outlander and made sure I understood how everything work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review! Great to hear Dan was able to take the time to show you how everything worked on the Outlander GT-Touring. There is a ton of awesome features on the Outlander and is always better when you know how everything works!

New car purchased from Kevin Rodriguez.

Kevin was very courteous and helpful for my purchase of my new Outlander Sport. He made sure that he answered all of my questions. I saw my old friend, Andy, while I was there, who also made sure I was well taken care of. Their associate that processed my paperwork also asked if she could answer any questions. I'm glad that Bay City has a car dealer like this here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ken, Thank you for the kind words! It was a pleasure working with you and we are glad we could answer any and all questions you had along the way. If you need anything in the future feel free to give a call and we will be happy to help! Thanks, -Kevin-

very friendly and great service

Everyone was very friendly and knowledgeable of the vehicles. I'm a first time buyer and will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the Review! Glad you had a great first time buying a car and we are happy to say it was from Showcase! Let us know when we can help you find the next!

Outstanding Experience

Quite possibly the most enjoyable car shopping experience ever. Easy to talk with, no pressure and very informative. Very flexible and willingness to hunt for the exact car we were looking for, even though they did not have it on their lot. If you are at all considering a Mitsubishi, I would strongly suggest you talking to Dan at Showcase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review! It was an absolute pleasure working with you and we are glad we could help find the exact car you are looking for. Happy to see you are enjoying your new Outlander!

shooter

Great car and a great dealership.Service department is excellent also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great review. It has been a pleasure working with you and your family for many years. It goes without saying but if you ever need any questions answered please don't hesitate to contact us. It's great customers like you that make our job here so much more rewarding.

Top Notch Sales Support

I have driven a 1998 Mitsubishi Eclipse Spyder for many years which I enjoyed so much that I began looking for a replacement online. I came across an ad from Showcase Mitsubishi about a 2003 Spyder trade-in that was in mint condition after being traded in by a 70 year old gentleman. The video ad made clear what a treasure and special find this vehicle was. I bought it sight unseen and then worked with Kevin for several weeks to get the paperwork done for an out of state purchase and transfer. I could not ask for better communications or support by Kevin and the entire staff to make such a painless online purchase. The car is in my garage now and every single claim made by Showcase Mitsubishi about my purchase was absolutely correct. This car is every bit as good as they claimed and I could not be happier to own it. Thanks, Kevin and all of your teammates, to provide me with an absolutely first-class purchasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for your review! The whole team here works very hard to accurately represent each vehicle we sell. We do a great deal of business via the Internet with out of state buyers and our goal is to make each and every purchase as pleasant and your experience. If you have any questions in the future please don't hesitate to contact us.

Great service

Great people here! And very easy to work with, made the process fast!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your great review! We really do try to always make sure our customers are happy!

Outstanding and very professional

I could not have asked for a better experience. Our salesman Kevin was the most courteous dealer I have ever dealt with. We drove two hours to look at a specific vehicle and Kevin had it all cleaned up sitting inside waiting for us and being it was less than 10 degrees out was huge and at no time did we ever feel pressured into purchasing this vehicle. They actually went out of their way to change something to make us completely satisfied with the vehicle and it didn't effect the price! This is the dealership all others should take a note from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for traveling to see us and giving us the opportunity to earn your business. We are glad you had a great experience here and we strive to make sure all of our customers enjoy the same experience. Our goal has always been to provide the best customer service possible. We look forward to hopefully working with you again soon! Thanks again, enjoy your Montero!