Reviews
Write a reviewA family looking for a reliable car
I went to Bay City, MI dealership. It was the best experience I have ever had buying a car. I took my family there and they greeted us in with warm an positive energy. They offered my kids a spot in there waiting room with pop and cartoons. We had Ruthy, Scott, and Kevin assist us on getting in a new car. They were more than great if there was 10 stars I would give them 15. They made the car buying experience 100% pleasant and 0% painful. Scott went out of his way to get is a lower interest rate. I would definitely go back to them and I also plan on it... When we purchase our next car. Thank you Ruthy, Scott, and Kevin you guys set the bar for other dealerships. Keep up the great work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I'm so glad you called us and allowed us to help you! It was a pleasure meeting you all and certainly put a smile on your face. Here at Showcase Mitsubishi, we want to provide you with outstanding service!
Great experience
I was helped by James and it was a great experience from start to finish. This is a small family type dealership. There?s not an army of salespeople waiting to bombard you. It?s just a few people who care about what they do and are very knowledgeable. I was offered something to drink 6 times by 3 different people. They are no pressure, no hassle and very helpful. I would definitely buy a car from Showcase again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for your kind words, I'm happy you liked us. Our goal is to give you the best sales and service experience possible. Please let us know if we ever fall short.
Car Buying
The salesman was very friendly, helpful, knowledgeable and trustworthy. It was the best experience I've had purchasing an automobile. Showcase Mitsubishi comes highly recommended. I ended up buying a car and you will too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the nice words! We strive to make every customer feel as welcome as possible. Buying a new car is always an experience, and we always try to make it the best experience!- Dan
New Outlander
Our sales rep Dan was extremely knowledgeable about the car we were interested in. He answered all our questions and was very thorough with every aspect. No pressure and very friendly. This is our fifth Mitsubushi and Showcase was the nearest dealer, we are very glad that they were first on our list. No need to look any further.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review! We are glad to help you find your next Mitsubishi! Let us know if there is anything else you need! -Dan
Just brought my 2005 Gallant in for its 150,000 mi
I just brought my 2005 Gallant in for its 150 thousand mile service. Now I'm good for another 150 thousand miles. The guys at showcase are great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Steve. With simple regular maintenance I see no reason why your car wouldn't go to 300,000 miles with little or no trouble. We appreciate the kind words and we like helping our customers get many happy miles with their Mitsubishis is our goal!
Outlander GT
I have been working with Showcase Mitsubishi for 10 years now. I just leased a new Outlander GT in October 2016. Working with Kevin was a great experience. Even though there was a "few hiccups" along the way he was always a pleasure to work with. Very knowledgeable about the Outlander and made it fun learning about all the "extras"the GT came with. If you want a great buying experience go to Showcase Mitsubishi and ask for "Kevin" !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the review! It has been an absolute pleasure working with you through all of these years and more to come! We are glad we were able to get you exactly what you wanted and much more! If you need anything or have any questions on the new car along the way just give us a call! Thanks!
New Car
Kevin was my salesperson. He was happy to help me. He was very thorough and patient. Before I left he got in the car and synced my phone and showed me all of the car's functions. I have called him in follow with a few questions and requests and he has been extremely prompt and responsive. I very happy with my purchase and his help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review Karen! I am glad you are happy with your new Outlander and experience here at Showcase. It has been a pleasure working with you and if you need anything just give us a call! Thanks again!
Used car purchase
Great service and extremely friendly! Probably the best car buying experience I've ever had and I've bought a lot of vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words! We're glad you have had a great experience through service and sales! We look forward to working with you in the future and if you need anything just give us a call! Thanks
Friendly place
I always appreciate the friendly salespeople at Showcase. Kevin has always made sure to find me what I am looking for. Can't wait to come back to purchase another vehicle from him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the great review! It has always been a pleasure to work with you and I look forward to working with you in the future! If you need anything just give us a call and we will be happy to help! -Kevin-
Professional and Friendly
I have been to a lot of dealerships over the years but Showcase Mitsubishi is by far the best. Everyone there is friendly and answered all my questions. Kevin and the whole team made the buying process easy and comfortable. I highly recommend them and will be buying card from them in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review Mike! It was a pleasure to meet you and help you get exactly what you were looking for. I look forward to working with you in the future and if you need anything do not hesitate to give us a call! Enjoy your new Outlander! -Kevin-