Reviews
Write a reviewCustomer service
Customer service at Lithia of Boise is second to none.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great oil change service
Zack Gray was super cheerful and really exhibited great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Experience
Friendly no pressure, Kayden listened to what I wanted and delivered the perfect car for me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Greatest car buying experience!
I am from out of state and was uncertain of the buying process, Sales professional Nick Micheel explained the process and how easy it is. I flew into Boise, Nick picked me up and brought me to the dealer. I test drove the truck, we stopped and topped off the gas tank, all the while Nick was explaining the vehicle features. Back at the dealer, i met with Tom Smith, Finance Manager who extremely knowledgeable and organized, he ever found a better interest rate than my original quote. Within 25 minutes, Nick was leading me to my freshly detailed new truck and I was on my way back to California. I never felt misled or deceived during this complete process, as I have experienced at other dealers. I saved $6000 by buying at Lithia Ford of Boise, and received World Class Service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy with the Service
Took my vehicle in for service and was very surprised did not have a long wait. The service team was very courteous and kept me informed on the progress. I appreciate their honesty and the great treatment I received as a customer. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2019 F-350
Lithia Boise is amazing. All my questions were answered and Randy was amazing. I will be back again when the time comes for another purchase. Thank you again, to everyone at Lithia Boise.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hybrid Purchase
Jay was great and very helpful and knowledgeable! My only comment for improved customer service through the financing side, remove your customers e-mail and phone #'s prior to pulling credit to keep them out of spam / robo-call he!!.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lithia Ford
Had airbags replaced due to a recall. Very Speedy friendly service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Owner
Great service they always work on my vehicles and do a great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
owner
Tyler Neal, customer service was very professional. He did an excellent job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase