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Lithia Ford Lincoln Of Boise

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,967 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,967 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Customer service

Customer service at Lithia of Boise is second to none.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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great oil change service

Zack Gray was super cheerful and really exhibited great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience

Friendly no pressure, Kayden listened to what I wanted and delivered the perfect car for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Greatest car buying experience!

I am from out of state and was uncertain of the buying process, Sales professional Nick Micheel explained the process and how easy it is. I flew into Boise, Nick picked me up and brought me to the dealer. I test drove the truck, we stopped and topped off the gas tank, all the while Nick was explaining the vehicle features. Back at the dealer, i met with Tom Smith, Finance Manager who extremely knowledgeable and organized, he ever found a better interest rate than my original quote. Within 25 minutes, Nick was leading me to my freshly detailed new truck and I was on my way back to California. I never felt misled or deceived during this complete process, as I have experienced at other dealers. I saved $6000 by buying at Lithia Ford of Boise, and received World Class Service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy with the Service

Took my vehicle in for service and was very surprised did not have a long wait. The service team was very courteous and kept me informed on the progress. I appreciate their honesty and the great treatment I received as a customer. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2019 F-350

Lithia Boise is amazing. All my questions were answered and Randy was amazing. I will be back again when the time comes for another purchase. Thank you again, to everyone at Lithia Boise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hybrid Purchase

Jay was great and very helpful and knowledgeable! My only comment for improved customer service through the financing side, remove your customers e-mail and phone #'s prior to pulling credit to keep them out of spam / robo-call he!!.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lithia Ford

Had airbags replaced due to a recall. Very Speedy friendly service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Owner

Great service they always work on my vehicles and do a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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owner

Tyler Neal, customer service was very professional. He did an excellent job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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