Reviews
Write a reviewBought the truck I wanted
This dealer is great, I'm an out of state buyer and this group is the best. From salesman to sales manager to finance was very fast and smooth. I wish you could get this experiance everywhere. Thanks again guys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mister
Quick service and solid results. A nice combination
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast and Easy Service
This was the first time using Lithia for service . Bill Byrd service rep was very friendly and professional . The service from Lithia was fast and easy . The text to pay option made it easy to pay and be on my way . I will definitely use them in future and recommend when ever possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Warranty review
Easy and fast. Curtesy driver to and from location. 2nd warranty work done on my truck and good experience both times.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary Anne
Love the ability to drop in without an appointment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lithia Scheduled Service
Very quick and the service was done right. Great pricing too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Car Repair
Great service. Rhett is always fantastic. Informed me of everything that was going on. Service staff did a very nice job, my car came back the way I left it. I will definitely use their services again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
I was the I was treated when dropping off my vehicle and when I picked it up. the shuttle drivers where polite and enjoyable to talk with. Zach was very good and explained everything to me about the repair required for my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
The employees are always helpful, and always explain everything thoroughly so I know whats going on :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Repairs to 81 Ford Bronco.
Lisa Crabtree is my Service Advisor and I am really glad that she is. She always makes sure that I get the best service possible. If I need to bring either of my vehicles back for additional adjustments Lisa always makes sure that everything gets taken care of. I never gt hassled about anything. She is the main reason that I bring my Ford Bronco and Ford Windstar to Lithia ford whenever I need them worked on. I had my 81 Ford Bronco worked on recently and it now runs as good as it ever did.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase