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Mike Burkart Ford

(78 reviews)
Visit Mike Burkart Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 8:30am–3:00pm 8:00am–12:00pm
Sunday Closed Closed
New (920) 635-3280 (920) 635-3280
Used (920) 635-3277 (920) 635-3277
Service (920) 635-3278 (920) 635-3278

Reviews

(78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Burkart Ford from DealerRater.

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Easy deal

We found the vehicle on the internet we went to the dealership to look. The sales associate I spoke with on the phone was busy so they assigned Matt to show us our vehicle. He had two vehicles brought around for a test drive. We liked one of the two started negotiations and purchased the vehicle. From beginning to end the process was quite enjoyable no pressure just presented our options. Matt was detailed when going over cars accessories. It was certainly worth the trip. We would recommend recommend this dealership. Greg & Connie G.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Experience

My wife and I just purchased a 2017 Mustang GT and found the entire Mike Burkhart buying experience pleasurable. Our salesman, Matt Horstman, was great to work with. The 5-hour round trip (Chicago suburb) was worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Retired

Excellent sales team, as I purchased my second Ford Certified pre-owned vehicle from Mike Burkart Ford. All went smoothly. And, I received a re-imboursement in the mail,for an inadvertent charge that we all missed in filling out the paperwork. Good honest folks to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a vehicle

Awesome experience. Jack helped when we needed it and let us alone when we needed to talk. Ed was easy to talk with and made the experience easy going. Will be coming back in future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent no pressure experience

Jack was awesome. Took time to answer any and all questions and show me every part of vehicle. I would recommend. Am waiting on a few warranty repairs from service. The part wasn’t correct when i went the first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Has some issues seeing truck but Jack made it right!

Jack and Jay were great to work with, they took care of any issues we had and keep us well informed and up to date.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very courteous and professional people

Jack was very pleasant to talk too. Even during the holidays Jack was very helpful with my purchase. Will be purchasing my next vehicle from Mike Burkart!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Certified Vehicle repairs not disclosed

I bought a certified vehicle and a year later I found out the car had been in an acciden or had been damaged. This should have been noticed when the inspection was done before the vehicle was sold. The repair costs $2,600. I have not heard back from the manager after calling 3 weeks ago. Second, the battery died which cost $170 to replace. The vehicle was practically new, yet I?m having multiple problems. The car should overlooked this when it should have been noticed and disclosed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

We worked with Jack and had a great experience. We had paperwork sent to us really quickly and since we were buying non-locally we really had to trust that the dealership was being fair and honest with us. Jack really made us feel at ease and everyone we talked to at the dealership was great! We would highly reccommend their team! We got a great deal and really love our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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A nice car buying experience

From my initial call inquiring about a car I saw online I found the staff at Mike Burkart Ford to be very pleasant and helpful. My questions were answered and everything was waiting for me when I arrived to check out and drive a car I was interested in purchasing, just as I was told it would be. Upon deciding to see if we could come to terms for a price acceptable, some numbers were presented and some things pointed out there were compromises made and a deal was finalized. I had an overall positive experience every step of the way and was driving home in a new used car within a couple hours. Low pressure sales just the way I like it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.