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Babb Ford Sales, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (98 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (98 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wonderful Service

As always my car was serviced in a timely manner. I never worry that it was not done professionally, and quickly. I am moving and will miss everyone at Babb Ford. Thank you for your professional and caring service on my automobiles..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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FORD TAURAS

Staff and services were more than helpful. Will advise friends and family who are looking for a new vehicle to choose Babb Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great services!

The service I received was beyond my expectations. Chuck Tyler and Monica D. were efficient, courteous, helpful, and professional. I couldn't be more pleased with how my experience went at Babb Ford.I am very grateful for their help. I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A Dealership You Can Trust

I'm a single woman and I go to Babb Ford because I can trust them. Their sense of integrity and willingness to go the extra mile puts their dealership above the rest. I always recommend Babb Ford to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

We purchased our 2015 Ford F-250 in November. This was our first service (oil change) performed on the truck. The staff was so helpful. Jamie in the service dept. explained what would be done that day and answered all our questions about the different features on the truck. Monica got us information that we needed. And Jeff programmed the sync feature for us and explained how it worked. Everyone was friendly and helpful, and told us to come in any time if we had more questions. Buying our new Ford at Babb Ford has been a thoroughly wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service department

The staff was very nice, however, the deal I got on my Ford Edge was not good. I was charged with an extremely high selling price which brought the good deal on my trade-in way down. I bought the 2014 car at the end of the year, hoping to get a good deal, but I might as well of purchased a brand new 2015. I don't know if I'll be convinced to buy another vehicle there. The service department, however, is great. I think that's the first reason I decided to buy a vehicle there, because of the excellent service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Susan we are so happy that our team was able to assist you in both sales and service! We truly appreciate your business. But, we are obviously concerned that you feel you were charged an "extremely high selling price" for your new Edge. It is unfortunate you feel this way and we would hope that should you ever need another vehicle in the future you give us a second chance. In the meantime, it is a pleasure visiting with you during your service visits and we hope to continue to see you for all of your vehicle needs. And, just as an FYI, you do have credit in your Owner Advantage Rewards account that you can use in parts and service. So, perhaps the next oil change will be for "free?" Thank you for your loyalty, Susan, it means a lot. Take care.

Our best car buying and maintenance experience

We made an appointment for an oil change and maintenance. They were very prompt and completed the work in record time. During our stay in the comfortable lobby we were greeted by staff and made to feel like family. Babb Ford is a most unusual dealership. We are in our seventies and have never experienced a more honorable and customer friendly car store. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service, friendly people and clean facility

I have always has good experiance with Babb Ford- Good people they are always helpfull in helping me get a new car. This time I went from a lease to purchase. They got me a very good deal and I am very happy with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Babb Ford

Jeff Babb helped me get into a low mileage used vehicle at an affordable payment. After driving it, I found a few things that I wanted taken care of. Jeff took care of it no questions ask. I will come back to Jeff for my next vehicle and will recommend him to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Service staff are courteous and prompt. No grease or oil on or in my truck when done. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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