Reviews
Write a reviewpurchase
Nice cars. High price. Fair trade in values but not great. Service dedepartment is good. You get free car washes for life of ownership. Nice people.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Dog thank you for taking the time to leave us your honest feedback. We are happy to hear that you had a generally good experience with us. Please don't hesitate to reach out to us if there is every anything that we can do for you. Have a great day.
Great service
Great service...good experience with the new owner of MB
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best service ever!
I am very happy with my 2015 GL 550, it is my second GL 550 I have purchased from Bend Mercedes dealership. I was given a nice new loaner suv, which really made life easy that day. Service was completed in a professional and timely manner. And GL was returned with a complete outside and interior cleaning.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wonderful dealership
Everyone here was very friendly and demonstrated concern for my comfort and happiness. Wonderful place to have your car serviced!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mercedes service 9/15
All went well on my first service. Why do I have to enter 50 characters?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always good service
This was the first maintenance on my new B Class Electric car. Shane explained what was involved and went over all the things they needed to do to my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Exceptional buying experience....
This was my 2nd purchasing experience with this dealership in 3 years....and it won't be my last. They were exceptional in every aspect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mercedes of Bend is a MUST SHOP for Car Buyers
Jennifer and the Mercedes of Bend team are in a class of their own. From excellent customer service, high levels of open communication and attention to what I wanted. They were more interested in getting me into what I wanted than pushing their inventory. A real gem of a team over there. It made buying feel more enjoyable and less like a hassle. They even brought me the paperwork to my office (to save me time). Great customer service and a great dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service interval performed
Outstanding customer service !! Great facility...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scheduled Maintenance
Friendly Service Manager, clean facilities; car ready on time; excellent testing of the car's systems and report given to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase