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Reviews

Average Ratings

3.0
13 lifetime reviews.
  • Wonderful Service Department

    Ron in the service department was so helpful! He explained everything in terms that were easy to understand, and we felt that we were treated with...


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    Ron in the service department was so helpful! He explained everything in terms that were easy to understand, and we felt that we were treated with respect and dignity, and not just a dollar sign! Thank you Kiefer Mazda service team!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service!

    They were able to help me get a approved for a loan on the vehicle I wanted with a low APR and no payments for two months. I filed bankruptcy 2 y...


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    They were able to help me get a approved for a loan on the vehicle I wanted with a low APR and no payments for two months. I filed bankruptcy 2 years ago and wasn't expecting such a great deal. Thanks to the team at Kiefer Mazda!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • My review of kiefer mazda

    We came snd traded in a vehicle and took the new one home and then a week and one day later we get a call so we go back up there and they tell us ...


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    We came snd traded in a vehicle and took the new one home and then a week and one day later we get a call so we go back up there and they tell us that we have to return it and take or trade back that rhere was noting they could do. So we get our trade and find trash in the back and also banana peels in the back. I don't think that is right for them to do that and we will never go back and we have told people the truth about our experience and they said they have heard the same thing from many people.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Online non-response

    I requested information from this dealership through cars.com. No response. Problem with dealer or cars.com? I don't know.


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    I requested information from this dealership through cars.com. No response. Problem with dealer or cars.com? I don't know.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Finally treated like an individua

    Kiefer Mazda was the first and only dealership I visited in my search for a used car. I felt extremely comfortable every step of the way, and they...


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    Kiefer Mazda was the first and only dealership I visited in my search for a used car. I felt extremely comfortable every step of the way, and they really seemed to care about understanding my needs, and getting me into a car that fit my budget. This was my first time purchasing a vehicle on my own, and I can safely say I'll be returning to them in the years to come. And a special thank you to Josh!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Really Good

    I contacted online and the response was quick and helpful. Although I decided to go with another vehicle I found my contact to be available and ve...


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    I contacted online and the response was quick and helpful. Although I decided to go with another vehicle I found my contact to be available and very willing to work with my time schedule as well as deal with my questions.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • "Best Experience with a Dealership"

    Talked to Joe on the phone regarding a 2011 Chevrolet Camaro SS they had in stock on the internet. Decided to take a drive down and look at it. No...


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    Talked to Joe on the phone regarding a 2011 Chevrolet Camaro SS they had in stock on the internet. Decided to take a drive down and look at it. Not only did I get a good price on the car, which was in spectacular shape, but they gave me a great price on my trade-in. The whole process took less than 3 hours from start of visit to driving off the lot with my new Camaro! Fadi was superb in securing me a great rate on my financing, even with my somewhat less than par credit. In fact he called me back the next day to say he had found and even better financing deal. Thanks again guys for the best dealer experience I've had!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome Experience

    I came into Kiefer Mazda expecting the same old "Sales" experience that I've had in the past. I'm Happy to say that nothing could be farther from ...


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    I came into Kiefer Mazda expecting the same old "Sales" experience that I've had in the past. I'm Happy to say that nothing could be farther from the truth! I requested a little information on line and was promptly contacted by the Internet Director, Joe G. He was very friendly with no pressure and answered all my questions. We set a time for me to come down and drive and within just a couple of hours I was headed off the lot in my new Mazda3. I can't say enough about how great it was to buy from a Dealership who has truly changed with the times. I can't imagine buying a car any other way! Thanks Joe for the Fantastic Experience ... I'll be recommending you and Kiefer Mazda to all my friends!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Kifer mazda

    I bought my used eclipse from this dealer and it is the best and most reliable car I have ever owned the people made me feel like my buy was very ...


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    I bought my used eclipse from this dealer and it is the best and most reliable car I have ever owned the people made me feel like my buy was very important without any pressure and the manager jerry was helpful and willing to work with me even though I was new on the job with not much money down I say if your gonna buy a car this is the place to go friendly and you get the car you want for a good price

    Does recommend this dealer
    Did make a purchase
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  • Excellent CX5 leasing experience

    I came to Keifer Mazda to look at the 2014 Mazda CX5 and compare it to the Honda CRV. I had done my homework and was pleased to be connected with ...

    Dealer Response

    Thank you so much for your kind review. Here at Kiefer Mazda we work hard to ensure ultimate customer experience. After all, cars come and go, bu...


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    I came to Keifer Mazda to look at the 2014 Mazda CX5 and compare it to the Honda CRV. I had done my homework and was pleased to be connected with sales person Justine Gallant who knew the car well. She was able to answer all my questions.I found the sales and finance departments to be very helpful, professional and respectful. I worked with both Russ And Fadi in dealing with lease negotiations and was comfortable with that process. I would recommend this local dealership to Eugeneans wanting to test out a Mazda. My car is new, but over time, I will now be using their service department; I cannot yet comment on that department's efficiency or professionalism

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you so much for your kind review. Here at Kiefer Mazda we work hard to ensure ultimate customer experience. After all, cars come and go, but customers are for life. Thank you again. -Fadi Habib, General Manager.


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