Reviews
Write a reviewsuper deal
I told Kyle what I wanted and I got it. Super easy and fast . I think this was the best car buying experience ever. My friends agree I got a good deal. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No response from Rob Bennett
I left a positive review about the buying process in August as I was pleased with the way the sale was handled. We have purchased vehicles on line before with excellent success. Our daughter brought the Jeep home at Christmas and I was concerned about the condition of the vehicle especially as the CarFax showed there had been a safety inspection. I emailed Rob Bennett but have not received any response.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
I have read your review and I am sorry to hear that you have been disappointed with your experience. I do not recall receiving an email from you, so I apologize that I have not responded. I would appreciate the opportunity to speak with you directly, so please contact me at your convenience. Thank you, Rob Bennett, General Manager (541) 434-3325
Do not answer questions.
I emailed questions about a listed car. Lithia sent an acknowledgment of my email promising answers later. Seventeen days later, still no answers.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I have read your review and I am sorry that you have not been satisfied with your experience. Responding to all customer inquiries is one of our top priorities so I apologize that we failed to do so in your case. Please feel free to contact me directly with your questions. I look forward to hearing from you. Rob Bennett, General Manager rbennett@lithia.com (541) 343-1700
Good Service
I purchased and financed a used Jeep Liberty through this dealership for my daughter at Oregon State. Both the sales manager and the finance manager were very helpful and great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Eat my words
So far I have had no problems with this dealership. They got me the rig I wanted and it was easy. There was a time I wouldn't go in the dealership but I took a chance and it payed off.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase