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Mckie Ford Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Lied to and stuck with $1827.02 for repairs

Code was cleared and light came on as soon as I left the lot. After they promised me everything had been gone through and fixed. I believed them my mistake. Now I’m stuck with a $1827.02 repair bill.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service Department

We are from Texas and were traveling in the area. We had a problem with our 2011 F250 Super Duty diesel. They repaired the problem which was covered under a service action and got us under way promptly. The staff was very friendly, courteous and professional. As a retired FMCC employee I have dealt with numerous dealerships across the country. I highly recommend this dealership for excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Impressive Dealership

I consider myself an excellent shopper when it comes to major purchases. I looked at hundreds of trucks on the Internet before I found one of the best deals possible at McKie Ford in Rapid city, SD. It was a three hour drive for me but let me tell you, it was worth it! The facilities are top notch and the entire staff was friendly and helpful. Ask for Greg when you get there; you won't find a more honest, helpful and knowledgeable Sales Associate anywhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Unsafe Used Car

Don’t buy used vehicle from this dealer. I purchased vehicle that has 0% brakes left, and needs a new radiator. Wife tried to break backing out of driveway and almost got hit with kids in car. This dealer did not check to ensure vehicle was safe for operations. I am a few days in from purchase and out an extra$1000.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

It was a pleasure working with Mark Pastian. Even though the car I wanted was sold before I could get there I would not hesitate to buy a car from Mckie. They were totally above board and very respectful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Used Car purchase

Very satisfied with service, purchase was easy and timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

The service on my Mercury MKC was very good, and exceeded my expectations. The personnel were friendly and very helpful. And the service was prompt and I was not made to wait. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to notice those efforts and for leaving such an awesome review! It is great to hear our Staff took such great care of you! We hope to see you here again!

service from mckei ford

Great service from Ryan Baskerville. I had him check out vehicle as I am near end of bumper to bumper coverage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

Great friendly service and quick! I always get my oil changes and car serviced at McKie Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Forced review

Very fast and respectful. I hate writing forced reviews.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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