Reviews
Write a reviewLied to and stuck with $1827.02 for repairs
Code was cleared and light came on as soon as I left the lot. After they promised me everything had been gone through and fixed. I believed them my mistake. Now I’m stuck with a $1827.02 repair bill.
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service Department
We are from Texas and were traveling in the area. We had a problem with our 2011 F250 Super Duty diesel. They repaired the problem which was covered under a service action and got us under way promptly. The staff was very friendly, courteous and professional. As a retired FMCC employee I have dealt with numerous dealerships across the country. I highly recommend this dealership for excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Impressive Dealership
I consider myself an excellent shopper when it comes to major purchases. I looked at hundreds of trucks on the Internet before I found one of the best deals possible at McKie Ford in Rapid city, SD. It was a three hour drive for me but let me tell you, it was worth it! The facilities are top notch and the entire staff was friendly and helpful. Ask for Greg when you get there; you won't find a more honest, helpful and knowledgeable Sales Associate anywhere.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Unsafe Used Car
Don’t buy used vehicle from this dealer. I purchased vehicle that has 0% brakes left, and needs a new radiator. Wife tried to break backing out of driveway and almost got hit with kids in car. This dealer did not check to ensure vehicle was safe for operations. I am a few days in from purchase and out an extra$1000.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
It was a pleasure working with Mark Pastian. Even though the car I wanted was sold before I could get there I would not hesitate to buy a car from Mckie. They were totally above board and very respectful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Used Car purchase
Very satisfied with service, purchase was easy and timely.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
The service on my Mercury MKC was very good, and exceeded my expectations. The personnel were friendly and very helpful. And the service was prompt and I was not made to wait. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to notice those efforts and for leaving such an awesome review! It is great to hear our Staff took such great care of you! We hope to see you here again!
service from mckei ford
Great service from Ryan Baskerville. I had him check out vehicle as I am near end of bumper to bumper coverage.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Great friendly service and quick! I always get my oil changes and car serviced at McKie Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Forced review
Very fast and respectful. I hate writing forced reviews.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase