Reviews
Great Customer Experience
My power steering failed, and after I restarted my car the power steering returned. Because I had a three hour ride back to my home, I asked the people at Quirk to check my car to see if it was safe to drive. They determined that I had missed a recall related to power steering. They applied the recall fix and had me on my way three hours later with no charge to me. My best dealer experience yet
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick repair
I had a problem with my vent blower control. It was replaced and works fine again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scott, thank you for sharing your recent experience at Quirk Ford of Augusta. We appreciate your review and hope we can continue serving you for many years to come.
Great service
The service department is amazing, they worked tirelessly to diagnose the problem with my car. I certainly appreciate their work ethic!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks!
Very prompt, courteous and explained everything with patience. Car was tidied up as well when I went to pick it up. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at Quirk Ford of Augusta. It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!
Great services
Awesome! Really easy and simple. Did have a scratch on car when I leased it though.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love my 2016 Explorer
My experience was terrific! I love my new 2016 Explorer.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Elizabeth! We're happy to help however possible. Do not hesitate to call if you need anything.
Satisfied customer
When I got home and took my snow tires out of the back of my 2014 Ford Focus, I discovered the narrower of the back seats would not lock in place. I called and explained and was invited back to have someone assist. Apparently the catch had somehow gotten out of whack, but it was quickly fixed at no charge and all is well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Repair
addressed problem and fixed it to my expectations, will continue to use them in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
customer
thank you for the inspection and what ROUTE 66 does not cover. Excellent job respectfully jacques morin
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're always happy to help our customers at Quirk Ford of Augusta. Feel free to stop by if you need any assistance in the future!
Great service
Quirk ford made buying my new f150 easy as sign and drive. I called and told them what I wanted and within a hour I received a call. They nailed it the truck was perfect and the payment was lower then any other dealer around. My experience at quirk is the reason I will always go back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase