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Bailey Ford of Plattsburgh

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (291 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The Worst Experiance Ever!

I was offered a deal on a SUV which I accepted, only to find out that the deal had to be approved by Mr. Price, this would take until the following day. Waited the next day which was a Saturday only to hear from Katie that OOPS! the SUV had been sold the entire time, so three days of work from Thursday until Saturday late afternoon down the drain. Thanks sooo much for the utter disappointment, wasted time, and shame of having to admit to my husband that he was really right about car dealers! Run don't walk to another company.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I would highly recommend

I have talked with Adam many times about sporty vehicles. Now I'm finally able to buy one with his help. I would highly recommend him to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A great place to shop for vehicles

Jason was a pleasure to work with .Answered any questions I had. A great place to shop for vehicles. My third one and hope more to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Extremly Helpful!

Everyone was friendly, courteous and extremely helpful! This is the second vehicle I have purchased from Plattsburgh Ford, but it certainly will not be my last purchase. I will definitely recommend Plattsburgh Ford to my friends and associates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worked hard to give us a very good deal

Will is a very nice and pleasant sales rep and offered a lot of options for us to choose from. He best over backwards to please and offer his services to me and my wife. Adam is a very nice and pleasant gentleman and he worked hard to give us a very good deal. Thank you Will, Adam and of course Bill Price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Happy with our purchase

We were very happy with our purchase and help from Adam Frennier! We will definitely be recommending to family and friends as well as come back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Plattsburgh Ford made my dream truck a reality!

My third vehicle from Plattsburgh Ford. Bill and both Adams made my dream truck a reality. Katie the business manager put the icing on the cake! Thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Would reccomend to family and friends

Terence was very knowledgeable and courteous. We would welcome him to family and friends. Experience with Katie was excellent. We have been Ford customers for many years and will continue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I was very pleased

Adam Frennier was truly gracious, friendly and very helpful when I came into Plattsburgh Ford. He came up to me and introduced himself and asked me what i was looking for and I told him. He immediately went to work with me and had great ideas and felt very confident that he could help me. He was so kind and nice and did a great job. And most of all he did get me into a vehicle I was very pleased. Thank you Adam and Plattsburgh Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Was Great

Will was great, he wasn't pushy and he helped me stay positive through out the whole process. Thank you. Review left by Samantha Fletcher .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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