Reviews
Write a reviewI had a wonderful experience
I had a wonderful experience. Adam Coolidge, Adam Garrow, Adam Frennier and Scott Coupal helped me and made everything very easy. Thank you very much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We had no intentions buying today but we did!
Adam was very attentive, personable and helpful. We didn't feel pressured even though we had no intentions of buying today and we did. I was very happy with everyone I encountered today. (Adam, Adam and Katie) Thanks so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I give Plattsburgh Ford 5 Stars
I give Plattsburgh Ford five stars. Service is excellent. Have bought four cars so far and plan on continuing my business through Plattsburgh Ford. Adam Frennier is an excellent sales guy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The service was beter than their competitors
We came to Ford because of the customer service. Even over the phone the service was better than their competitors. They showed genuine interest in the customers and did their best to make sure we walked out with the car we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was treated with the utmost kindness
I was treated with the utmost kindness and understanding. My unhappiness with the Focus they comnpletly understood and went out of their way to enable a trade for the Fusion.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Salesperson did great job
Salesperson did a great job calling, welcoming and spending time finding the right vehicle for our needs. Review by - Heath & Virginia Charland on their 2015 Escape
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They made my 1st time purchase less scary!
Jason was great. He understood what I wanted in a vehicle and what I didn't want. Any questions I had, he answered or found the information. I appreciate everyone's honesty and their true work in helping find the vehicle for me. They made my first time purchase less scary for me
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The business here is amazing and full of smiles!
Will was a great salesmen and helped me a lot to get into my new truck. The business here is amazing and full of smiles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Got us a good deal!
We had a special situation financing - but we're happy Adam and the team got us a good car to keep "Driving" our small business forward!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We will be back!
Adam very knowledgeable, friendly and easy to talk to. Would call him again. BUT, Bill made us happy sand satisfied. Fixing the scratch may seem minor but so very improtant to me. Way to go Bill, we will be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase