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Bailey Ford of Plattsburgh

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (291 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had a wonderful experience

I had a wonderful experience. Adam Coolidge, Adam Garrow, Adam Frennier and Scott Coupal helped me and made everything very easy. Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had no intentions buying today but we did!

Adam was very attentive, personable and helpful. We didn't feel pressured even though we had no intentions of buying today and we did. I was very happy with everyone I encountered today. (Adam, Adam and Katie) Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I give Plattsburgh Ford 5 Stars

I give Plattsburgh Ford five stars. Service is excellent. Have bought four cars so far and plan on continuing my business through Plattsburgh Ford. Adam Frennier is an excellent sales guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The service was beter than their competitors

We came to Ford because of the customer service. Even over the phone the service was better than their competitors. They showed genuine interest in the customers and did their best to make sure we walked out with the car we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I was treated with the utmost kindness

I was treated with the utmost kindness and understanding. My unhappiness with the Focus they comnpletly understood and went out of their way to enable a trade for the Fusion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Salesperson did great job

Salesperson did a great job calling, welcoming and spending time finding the right vehicle for our needs. Review by - Heath & Virginia Charland on their 2015 Escape

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They made my 1st time purchase less scary!

Jason was great. He understood what I wanted in a vehicle and what I didn't want. Any questions I had, he answered or found the information. I appreciate everyone's honesty and their true work in helping find the vehicle for me. They made my first time purchase less scary for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The business here is amazing and full of smiles!

Will was a great salesmen and helped me a lot to get into my new truck. The business here is amazing and full of smiles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Got us a good deal!

We had a special situation financing - but we're happy Adam and the team got us a good car to keep "Driving" our small business forward!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We will be back!

Adam very knowledgeable, friendly and easy to talk to. Would call him again. BUT, Bill made us happy sand satisfied. Fixing the scratch may seem minor but so very improtant to me. Way to go Bill, we will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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