Reviews
Personnel were pleasant
The service was prompt the facility was clean and the personnel were helpful. I trust the products that are used are high quality.
- Customer service 4.0
- Buying process 2.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent car buying experience
I liked the good communication that we received, particularly from Zak Miller. I wouldn't expect anyone to respond to us at odd hours, yet he did that. He was friendly, conscientious, and truthful about the vehicle. We felt that he treated us fairly and with courtesy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great, dependable service
The price estimate was correct and the job was completed in the time that was stated. We are always treated with respect and courtesy at Fox!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clean facility,well appointed ,easy to find locale
We worked with John Brora and found him to be excellent,he represents Fox in an exemplary way.John was courteous,true to his word,great communicator,we would definitely work with him in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy customer
Buying a car from Fox Grand Traverse was a great experience. The staff was knowledgeable, professional and courteous. I am very happy with dealership and my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
They got the job done at a timely manor. Able to answer all questions that we had about our car and with a good answer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Very quick service and outstanding customer support. Brandon was awesome and the oil change team was beyond quick. Great job people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Happy customer
Fast service. Polite service personnel. We've purchased 2 vehicles from Fox and the service in all departments from quick lube to body work to sales has been excellent on a consistent basis.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very friendly and easy to work with.
Worked with Danny in body shop, very nice and helpful. Great folks to work with. Very responsive to calls and questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Quick Service adn Awesome Facility
The guys were all super nice and we were in and out very quickly. And they did a super job of giving my car its "Spring Cleaning."
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase