Fox Ford Grand Traverse

Excellent service, timely. It was the easiest car-leasing experience I ever had. They were able to get me in an hour early to sign my paperwork. Everyone was courteous and professional. Fred Seeburger was efficient as was Finance Manager, Bill Keller.

The manager came out promptly to look at my vehicle and give me his opinion of damages. He spoke with a third party who is responsible for covering the damages and coordinated the approval for their payment and ordering the part. I was able to schedule a convenient time fir my repair.

The young lady I delt with was very kind and helpful. She went out of her way to make sure I was taken care of. Hope to see her on my return visit!

Fox TC is a great dealership with a beautiful showroom. It is in a easy access location and our saleswoman, Gretchen was awesome! We'll be back!

Our agent made sure that we got exactly what we were looking for while making every effort to get the best value for our price.

honesty and direct answers to questions. friendly atmosphere I do not need twenty words to say the same thing. change the survey format

Staff were extremely helpful and kept me well informed of the issue and the resolution of the issue. AND we were provided a loaner vehicle.

David, the service rep gave me the info that assured me that the problem was identified and corrected. subsequent driving confirm the effectiveness if the repairs.

I live across state, and whoever I spoke with the day before driving over said I didn't need a scheduled appointment for an oil change. When I got there, the service department said for a Fiat, they always schedule ahead of time to get the required materials. The staff that was working, however, went out of their way to go to a different shop to get the right filter and oil for me since they knew I drove a few hours to come! WONDERFUL customer service. Also the fact my first oil change was free doesn't hurt either :)

Knowledgable sales person. Patient, very supportive of letting us test drive several vehicles. Loaner vehicle when getting follow up service.