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Fox Ford Grand Traverse

(1,348 reviews)
Visit Fox Ford Grand Traverse
Sales hours: 8:30am to 6:00pm
Service hours: 6:00am to 7:00pm
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Sales Service
Monday 8:30am–6:00pm 6:00am–7:00pm
Tuesday 8:30am–6:00pm 6:00am–7:00pm
Wednesday 8:30am–6:00pm 6:00am–7:00pm
Thursday 8:30am–6:00pm 6:00am–7:00pm
Friday 8:30am–6:00pm 6:00am–7:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (231) 889-6278 (231) 889-6278
Used (231) 889-6324 (231) 889-6324
Service (231) 889-6291 (231) 889-6291

Reviews

(1,348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fox Ford Grand Traverse from DealerRater.

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Great service

Chris Weaver has a great sense of humor. His customer service is phenomenal. He is truly an asset to Fox Motors.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Everyone was friendly. You worked me in your busy schedule. Didn't charge me. Appreciated the complimentary car wash and vacuum.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always a pleasure . They make you feel so welcome.

Finally got everything taken care of and all is well. Getting better gas mileage and lights are working on automatic again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Clean Facilities, Good Expeirence

The "quick lube" had no wait, and the oil change was pretty quick. Also, it was warranty covered and they washed my car for free.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellant service and friendly service people

good service and very clean and comfortable waiting area good treats and coffee while waiting for service .would definatly recommend this store

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Smooth transaction.

The process was quick, efficient, peasant and worry free dealings. Every step of the transaction was well planned and hassle free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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PROFESSIONAL PEOPLE

VERY QUICK SERVICE THIS TIME. BRANDON IS THE BEST. GOT RAIN CHECK, BUT YOU GUYS NEED TO INSTALL AN AUTOMATED CAR WASH.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and clean facilities.

I had my oil change and the personnel in the pit crew were very professional and courteous. They explained the process of what they were doing. Very good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A positive experience

There was a relaxed atmosphere, with no high-pressure sales pitches. Everything was ready for us when we arrived to complete the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent, fast friendly service

The dealership provides fast friendly service which is reasonable in cost. They consistently exceed my expectations in their performance of getting problems resolved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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